Grocery Picker & Guest Experience Specialist

W. Lee Flowers; Knightdale (NC); On-site; USD 32,000 - 36,000; Full time

Job summary

Lowes Foods To Go is seeking a friendly and energetic Personal Shopper in Knightdale, NC. You will pick guests' online orders, greet customers, and ensure accurate, timely fulfillment while maintaining a professional, helpful demeanor.

Responsibilities include loading orders, communicating issues, and supporting in-store marketing efforts. The role involves lifting, standing, and occasional equipment maintenance as part of a fast-paced team.

Qualifications

• Friendly, energetic, genuine, and outgoing personality.
• Strong people skills with the ability to communicate clearly, professionally, and concisely.
• Ability to work well with others, especially those with differing personalities and viewpoints.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Ability to read and understand information and take direction.
• Ability to walk, bend, kneel and stand for extended periods of time.
• Ability to effectively communicate with, and take direction from supervision.
• Ability to work well with (or learn how work well with) computers, handheld Android/iOS devices and Basic Microsoft Office skills.
• Ability to do basic troubleshooting for systems and/or mechanical issues, with the assistance of our Guest Service team.

Responsibilities

• Pick guests' orders based on operational guidelines and best practices
• Interact with guests in a genuine, fun, and interactive manner
• Work efficiently and purposefully when picking, staging, and carrying out orders
• Properly greet and review orders with guests
• Effectively and safely handle, bagging, and loading of orders
• Record any variances on guest pick list
• Maintain appropriate records applicable to position and LFTG and transmit data as scheduled
• Perform basic maintenance on hardware and software
• Maintain LFTG station including all equipment
• Communicate any service issues with support resources and store management
• Conduct in-store promotion of program
• Periodically assist and/or conduct marketing within the community
• Provide in-store guest service as needed. (bagging, help locating product, cleaning)
• Maintain a professional appearance and attitude at all times
• All other duties assigned by management

Job description

Lowes Foods To Go is seeking a friendly and energetic Personal Shopper in Knightdale, NC. You will pick guests' online orders, greet customers, and ensure accurate, timely fulfillment while maintaining a professional, helpful demeanor.

Responsibilities include loading orders, communicating issues, and supporting in-store marketing efforts. The role involves lifting, standing, and occasional equipment maintenance as part of a fast-paced team.