Dynamic Personal Shopper - eCommerce & Guest Experience

Lowes Foods; Winston-Salem (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Lowes Foods in Winston-Salem is seeking a Personal Shopper to pick guest orders for Lowes Foods To Go. You will interact with guests, follow guidelines, and ensure accurate, timely fulfillment of online orders.

Ideal candidates are friendly, energetic, and comfortable using handheld devices and basic Microsoft Office. You will lift up to 25 lbs regularly and 50 lbs occasionally while maintaining a professional appearance and service focus.

Qualifications

• Friendly, energetic, genuine, and outgoing personality.
• Strong people skills with the ability to communicate clearly, professionally, and concisely.
• Ability to work well with others, especially those with differing personalities and viewpoints.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Ability to read and understand information and take direction.
• Ability to walk, bend, kneel and stand for extended periods of time.
• Ability to effectively communicate with, and take direction from supervision.
• Ability to work well with (or learn how work well with) computers, handheld Android/iOS devices and Basic Microsoft Office skills.
• Ability to do basic troubleshooting for systems and/or mechanical issues, with the assistance of our Guest Service team.

Responsibilities

• Pick guests’ orders based on operational guidelines and best practices.
• Interact with guests in a genuine, fun, and interactive manner.
• Work efficiently and purposefully when picking, staging, and carrying out orders.
• Properly greet and review orders with guests.
• Effectively and safely handle, bagging, and loading of orders.
• Record any variances on guest pick list.
• Maintain appropriate records applicable to position and LFTG and transmit data as scheduled.
• Perform basic maintenance on hardware and software.
• Maintain LFTG station including all equipment.
• Communicate any service issues with support resources and store management.
• Conduct in-store promotion of program.
• Periodically assist and/or conduct marketing within the community.
• Provide in-store guest service as needed. (bagging, help locating product, cleaning)
• Maintain a professional appearance and attitude at all times
• All other duties assigned by management

Skills

Friendly demeanor

Strong people skills

Team player

Physical fitness

Computer literacy

Troubleshooting basics

Tools

Android devices

iOS devices

Microsoft Office

Job description

Lowes Foods in Winston-Salem is seeking a Personal Shopper to pick guest orders for Lowes Foods To Go. You will interact with guests, follow guidelines, and ensure accurate, timely fulfillment of online orders.

Ideal candidates are friendly, energetic, and comfortable using handheld devices and basic Microsoft Office. You will lift up to 25 lbs regularly and 50 lbs occasionally while maintaining a professional appearance and service focus.