Online Grocery Shopper & Guest Experience Specialist

Lowes Foods, LLC; Oak Ridge (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowes Foods, LLC is seeking a Personal Shopper to expertly pick guest orders for our Go To Go program, ensuring accuracy and efficiency while building guest relationships. You will interface with guests, help locate products, and support in-store promotions and community outreach.

A friendly, energetic demeanor and basic tech skills are essential. You will work on-site in our store, contributing to eCommerce growth and delivering a high-quality guest experience through careful picking, bagging,

Qualifications

• Friendly, energetic, genuine, and outgoing personality.
• Strong people skills with the ability to communicate clearly and concisely.
• Ability to work well with others and adapt to different personalities.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Ability to walk, bend, kneel and stand for extended periods.
• Ability to use computers and handheld devices and basic software.

Responsibilities

• Pick guests' orders based on guidelines and best practices.
• Interact with guests in a genuine, fun, and interactive manner.
• Work efficiently when picking, staging, and fulfilling orders.
• Greet guests and review orders.
• Handle, bag, and load orders safely.
• Record variances on guest pick lists.
• Maintain records for the position and program, and transmit data as scheduled.
• Perform basic maintenance on hardware and software.
• Maintain the station and equipment.
• Communicate service issues with support and management.
• Promote the program in-store.
• Assist with community marketing activities.
• Provide in-store guest service (bagging, locating products, cleaning).
• Maintain a professional appearance and attitude at all times.
• Perform other duties as assigned.

Skills

Friendly personality

Strong communication

Team collaboration

Physical stamina

Basic computer skills

Adaptability

Tools

Android/iOS devices

Microsoft Office basics

Job description

Lowes Foods, LLC is seeking a Personal Shopper to expertly pick guest orders for our Go To Go program, ensuring accuracy and efficiency while building guest relationships. You will interface with guests, help locate products, and support in-store promotions and community outreach.

A friendly, energetic demeanor and basic tech skills are essential. You will work on-site in our store, contributing to eCommerce growth and delivering a high-quality guest experience through careful picking, bagging,