Online Grocery Fulfillment Specialist

Hy-Vee Inc; Michigan; On-site; USD 18,000 - 26,000; Part time

Job summary

Hy-Vee Inc in Michigan is seeking an Aisles Online Clerk to assemble online orders with accuracy, bag items, and ensure proper temperature storage for pickup.

You'll greet customers, operate POS, substitute items when needed, and help keep the online shopping experience fast and friendly. This fast-paced role requires dependable, organized individuals who contribute to a team focused on customer satisfaction and safety.

Qualifications

• High school diploma or equivalent preferred.

Responsibilities

• Deliver outstanding customer service by greeting customers warmly and assisting them with their needs whenever you interact with them in the store
• Select, scan, and bag items from all temperature zones accurately and efficiently
• Tender customer orders through POS and process credit card payments
• Place gathered orders in storage at the proper temperature and retrieve them promptly prior to the customer's arrival
• Ensure products maintain proper temperature throughout the entire fulfillment process
• Cart orders to and place them in the holding area for customer pickup
• Load groceries into customer vehicles as needed
• Continually monitor incoming online orders to ensure prompt, on-time fulfillment
• Substitute products for customers upon request or when items are unavailable
• Answer the phone promptly and provide friendly, helpful service to customers who call
• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
• Pitch in with other tasks or special projects as they come up

Skills

Customer service

Communication

Organization

Attention to detail

Multitasking

Problem solving

Education

High school diploma or equivalent

Job description

Hy-Vee Inc in Michigan is seeking an Aisles Online Clerk to assemble online orders with accuracy, bag items, and ensure proper temperature storage for pickup.

You'll greet customers, operate POS, substitute items when needed, and help keep the online shopping experience fast and friendly. This fast-paced role requires dependable, organized individuals who contribute to a team focused on customer satisfaction and safety.