Online Grocery Pickup Specialist

Hy-Vee; Osage Beach (MO); On-site; USD 17,000 - 22,000; Part time

Job summary

Hy-Vee is seeking an Aisles Online Pickup Clerk to ensure online orders are accurately gathered, stored at proper temperatures, and loaded into customers' vehicles for a fast, friendly pickup experience. You will greeting customers, handle orders, and keep the holding area organized.

You’ll work in a fast-paced retail setting, stay active throughout shifts, and demonstrate strong attention to detail, reliability, and customer service to help make each pickup smooth and positive for every guest.

Qualifications

• Strong customer service orientation and friendly demeanor.
• Clear communication with customers and store staff.
• Ability to stay organized and multitask in a fast-paced environment.

Responsibilities

• Deliver outstanding customer service by greeting every customer warmly and assisting them with their needs throughout the store
• Gather orders and store them at proper temperature, then retrieve them promptly before pickup
• Ensure products maintain proper temperature throughout the entire fulfillment process
• Cart orders to and place them in the holding area for customer pickup
• Lift, carry, and load groceries into customer vehicles
• Select, scan, and bag items from all temperature zones as needed
• Tender customer orders through POS and process credit card payments
• Substitute products for customers upon request or when items are unavailable
• Answer phones and emails promptly and provide friendly, helpful service to customers
• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
• Pitch in with other tasks or special projects as they come up

Skills

Customer service

Communication

Organization

Problem solving

Independent work

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking an Aisles Online Pickup Clerk to ensure online orders are accurately gathered, stored at proper temperatures, and loaded into customers' vehicles for a fast, friendly pickup experience. You will greeting customers, handle orders, and keep the holding area organized.

You’ll work in a fast-paced retail setting, stay active throughout shifts, and demonstrate strong attention to detail, reliability, and customer service to help make each pickup smooth and positive for every guest.