Online Grocery Fulfillment Specialist

Hy-Vee, Inc.; Burlington (IA); On-site; USD 17,000 - 22,000; Part time

Job summary

Hy-Vee is seeking an Aisles Online Clerk to join the Aisles Online team in Burlington, IA. In this role you will select, bag, and organize online orders with accuracy and care, ensuring items are fresh, properly stored, and ready for seamless pickup.

You will greet customers, handle POS transactions, and help ensure on-time fulfillment while maintaining temperature controls and following Hy-Vee guidelines.

Responsibilities

• Deliver outstanding customer service by greeting customers warmly and assisting them with their needs whenever you interact with them in the store
• Select, scan, and bag items from all temperature zones accurately and efficiently
• Tender customer orders through POS and process credit card payments
• Place gathered orders in storage at the proper temperature and retrieve them promptly prior to the customer’s arrival
• Ensure products maintain proper temperature throughout the entire fulfillment process
• Cart orders to and place them in the holding area for customer pickup
• Load groceries into customer vehicles as needed
• Continually monitor incoming online orders to ensure prompt, on-time fulfillment
• Substitute products for customers upon request or when items are unavailable
• Answer the phone promptly and provide friendly, helpful service to customers who call
• Follow Hy-Vee’s dress code, hygiene standards, and all department and company guidelines
• Pitch in with other tasks or special projects as they come up

Job description

Hy-Vee is seeking an Aisles Online Clerk to join the Aisles Online team in Burlington, IA. In this role you will select, bag, and organize online orders with accuracy and care, ensuring items are fresh, properly stored, and ready for seamless pickup.

You will greet customers, handle POS transactions, and help ensure on-time fulfillment while maintaining temperature controls and following Hy-Vee guidelines.