Online Grocery Pickup Specialist

Hyvee.io; Wisconsin; Sur place; USD 17 000 - 21 000; Temps partiel

Résumé du poste

Hy-Vee is seeking an Aisles Online Pickup Clerk to support our online ordering program. You will greet customers, gather and store orders at proper temperatures, and load groceries into vehicles for a fast, friendly pickup experience.

If you enjoy active work, can stay organized in a fast-paced environment, and take pride in accuracy, we'd love to have you on our team. This is an hourly, on-site role with a focus on customer satisfaction.

Qualifications

• Previous customer service experience preferred.
• Ability to stand for long periods.
• Ability to lift up to 25 lbs.

Responsabilités

• Deliver outstanding customer service by greeting every customer warmly and assisting them with their needs throughout the store.
• Gather orders and place them in storage at the proper temperature, then retrieve them promptly prior to the customer's arrival.
• Ensure products maintain proper temperature throughout the entire fulfillment process.
• Cart orders to and place them in the holding area for customer pickup.
• Lift, carry, and load groceries into customer vehicles.
• Select, scan, and bag items from all temperature zones as needed.
• Tender customer orders through POS and process credit card payments.
• Substitute products for customers upon request or when items are unavailable.
• Answer phones and emails promptly and provide friendly, helpful service to customers.
• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines.
• Pitch in with other tasks or special projects as they come up.

Connaissances

Customer service

Clear communication

Organization

Multitasking

Problem solving

Formation

High school diploma or equivalent

Outils

POS system

Cash handling

Description du poste

Hy-Vee is seeking an Aisles Online Pickup Clerk to support our online ordering program. You will greet customers, gather and store orders at proper temperatures, and load groceries into vehicles for a fast, friendly pickup experience.

If you enjoy active work, can stay organized in a fast-paced environment, and take pride in accuracy, we'd love to have you on our team. This is an hourly, on-site role with a focus on customer satisfaction.