Online Grocery Fulfillment Specialist

Hy-Vee; Iowa; On-site; USD 17,000 - 22,000; Part time

Job summary

Hy-Vee in Iowa is seeking an Aisles Online Shopper to accurately select groceries for online orders, ensuring top quality from produce to pantry. You will greet customers, work with store teams, and fulfill orders with care and speed.

Responsibilities include item selection, scanning and bagging, maintaining temperatures, processing payments, substitutions when needed, and ensuring timely pickup. A high school diploma is preferred; thrive in a fast-paced, customer-focused retail environment.

Qualifications

• Customer service mindset and a passion for helping shoppers.
• Strong eye for freshness and quality across product categories.
• Clear, professional communication with customers and teammates.

Responsibilities

• Greet customers and assist with their online orders.
• Select highest quality produce, meat, and pantry items for online orders.
• Scan, bag, and store items by temperature as needed.
• Ensure products stay at proper temperatures during fulfillment.
• Prepare orders for pickup and load into customer vehicles when required.
• Process payments and handle substitutions when items are unavailable.
• Monitor incoming orders to meet deadlines and maintain accuracy.
• Respond to phones and emails with friendly, helpful service.

Skills

Customer service

Attention to detail

Communication

Education

High school diploma or equivalent

Job description

Hy-Vee in Iowa is seeking an Aisles Online Shopper to accurately select groceries for online orders, ensuring top quality from produce to pantry. You will greet customers, work with store teams, and fulfill orders with care and speed.

Responsibilities include item selection, scanning and bagging, maintaining temperatures, processing payments, substitutions when needed, and ensuring timely pickup. A high school diploma is preferred; thrive in a fast-paced, customer-focused retail environment.