Online Grocery Fulfillment Manager

hyvee; Fort Dodge (IA); On-site; USD 25,000 - 39,000; Full time

Job summary

Hy-Vee is seeking an Aisles Online Manager to lead the online order fulfillment process in our Fort Dodge store. You will manage scheduling, staffing, and day-to-day operations to ensure orders are picked, packed, and delivered on time while upholding Hy-Vee standards.

You will develop your team, address customer issues promptly, and continuously seek improvements in the online shopping experience. Strong leadership and organization are essential for success in this fast-paced role.

Qualifications

• Oversee online order fulfillment from order to delivery.
• Recruit, train, and develop department staff.
• Ensure food safety guidelines are followed.

Responsibilities

• Deliver outstanding customer service by greeting customers and resolving issues.
• Oversee the order fulfillment process from start to finish for online orders.
• Recruit, train, schedule, and develop department employees.
• Provide ongoing education on policies and procedures.
• Ensure all food safety guidelines are followed in fulfillment.
• Instruct and review work; coordinate activities and address concerns.

Skills

People leadership

Customer service

Team development

Operations management

Communication

Education

High school diploma

Tools

POS systems

Job description

Hy-Vee is seeking an Aisles Online Manager to lead the online order fulfillment process in our Fort Dodge store. You will manage scheduling, staffing, and day-to-day operations to ensure orders are picked, packed, and delivered on time while upholding Hy-Vee standards.

You will develop your team, address customer issues promptly, and continuously seek improvements in the online shopping experience. Strong leadership and organization are essential for success in this fast-paced role.