Online Car Sales Associate: Customer-Driven Deals

AutoNation; Tempe (AZ); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Employee discounts

Job summary

AutoNation’s e-Commerce Sales Associate role focuses on guiding customers through the car-buying journey with clear communication and a no-haggle environment. You’ll respond to online leads, answer questions, and help customers transition from digital contact to an in-store experience while delivering exceptional service.

Responsibilities include presenting options, negotiating terms to fit budgets, ensuring payment options meet lifestyle needs, and following up post-purchase to drive loyalty

Qualifications

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Prior sales experience preferred.
• Strong communication and interpersonal skills.
• Willingness to follow up with customers and use technology.
• Valid in-state driver’s license and safe driving record.

Responsibilities

• Engage hundreds of customers online, by phone and in person to guide vehicle purchases.
• Respond to leads promptly and move customers from online to in-store experiences.
• Negotiate terms to align with budgets and lifestyle needs and close deals.
• Follow up after purchase to ensure satisfaction and transition to Service.

Skills

Customer service

Sales experience

Communication

Tech familiarity

Education

High school diploma or equivalent

Job description

AutoNation’s e-Commerce Sales Associate role focuses on guiding customers through the car-buying journey with clear communication and a no-haggle environment. You’ll respond to online leads, answer questions, and help customers transition from digital contact to an in-store experience while delivering exceptional service.

Responsibilities include presenting options, negotiating terms to fit budgets, ensuring payment options meet lifestyle needs, and following up post-purchase to drive loyalty