Online Auto Sales & Lead Conversion Specialist

Car Lux, Inc; California; On-site; USD 42,000 - 56,000; Full time

Job summary

Car Lux, Inc. in Lennox, CA is seeking an Internet Sales - BDC Rep to manage online inquiries and set appointments for showroom visits. The role requires prompt, professional communication via phone, email, and text, and accurate CRM record-keeping to support the sales team.

The ideal candidate will have experience in automotive sales or BDC, strong customer-service skills, and the ability to work on-site in a fast-paced dealership environment.

Qualifications

• Strong customer-facing skills and ability to build long-term relationships.
• Clear, professional communication via phone, email, and text.
• Experience in automotive sales, BDC, or call center preferred.

Responsibilities

• Respond to online leads promptly via phone, email, and text.
• Set appointments for customers to visit the dealership.
• Maintain CRM records and follow up with prospects and existing customers.
• Support sales team with lead information and appointment confirmations.

Skills

Customer service

Communication

Phone etiquette

Sales skills

CRM experience

Time management

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

CRM systems

Lead management

Email platforms

Office apps

Job description

Car Lux, Inc. in Lennox, CA is seeking an Internet Sales - BDC Rep to manage online inquiries and set appointments for showroom visits. The role requires prompt, professional communication via phone, email, and text, and accurate CRM record-keeping to support the sales team.

The ideal candidate will have experience in automotive sales or BDC, strong customer-service skills, and the ability to work on-site in a fast-paced dealership environment.