Online Auto Sales Consultant

Momentum BMW; Long Beach (CA); On-site; USD 36,000 - 80,000; Full time

Job summary

Momentum BMW in Long Beach, CA is seeking an eSales Agent to respond to internet inquiries with courtesy and professionalism, enter data into the CRM, and generate sales appointments. You will use lead management tools to nurture online inquiries and coordinate with the sales team to optimize the customer experience.

The role requires strong communication, reliability, and the ability to pass pre-employment checks.

Qualifications

• Authorized to work in the USA.
• Ability to pass pre-employment testing including background checks, MVR, drug test, credit report, and valid driver license.
• Proven customer-service skills and professionalism.

Responsibilities

• Respond to internet inquiries with courtesy, accuracy and professionalism.
• Enter all customer inquiry data into the CRM promptly and accurately.
• Generate sales appointments.
• Conduct phone surveys to assess customer preferences and experience.
• Use lead management tools effectively.
• Compile reports and other documentation in a timely manner.
• Perform other job-related duties as assigned.
• Exhibit ethical behavior and maintain high customer-satisfaction standards.

Skills

Customer service

CRM data entry

Lead management

Sales appointments

Tools

CRM software

Lead management tools

Job description

Momentum BMW in Long Beach, CA is seeking an eSales Agent to respond to internet inquiries with courtesy and professionalism, enter data into the CRM, and generate sales appointments. You will use lead management tools to nurture online inquiries and coordinate with the sales team to optimize the customer experience.

The role requires strong communication, reliability, and the ability to pass pre-employment checks.