eSales Pro: Generate Online Auto Appointments

Sonic-Automotive; Long Beach (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Long Beach BMW MINI, part of the Sonic Automotive family, is seeking an eSales Agent to handle internet inquiries, manage CRM data, and drive sales appointments. You will learn our product lines and financing incentives while delivering a premium customer experience.

The role emphasizes prompt communication, data accuracy, and professional conduct within a busy dealership environment in Long Beach, California.

Qualifications

• All applicants must be authorized to work in the USA
• Pre-employment checks include background checks, MVR, drug test, credit report, and valid driver license
• All duties require safe work practices and ethical conduct

Responsibilities

• Respond to internet inquiries with courtesy, accuracy and professionalism
• Enter customer inquiry data into the CRM promptly and accurately
• Generate sales appointments
• Conduct phone surveys to assess customer preferences and quality of experience
• Effectively utilize lead management tools
• Compile necessary reports, forms and documentation on time
• Exhibit ethical behavior and deliver high customer satisfaction

Job description

Long Beach BMW MINI, part of the Sonic Automotive family, is seeking an eSales Agent to handle internet inquiries, manage CRM data, and drive sales appointments. You will learn our product lines and financing incentives while delivering a premium customer experience.

The role emphasizes prompt communication, data accuracy, and professional conduct within a busy dealership environment in Long Beach, California.