One-Stop Workforce Coordinator – Community Services

Champaign County Regional Planning Commission; Champaign (IL); On-site; USD 33,062 - 35,817; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement

Competitive benefits

Great work environment

Job summary

Champaign County Regional Planning Commission is seeking a Coordinator – One-Stop to manage daily operations at the East Central Illinois WorkNet. This role involves ensuring the delivery of customer services, partner collaboration, and compliance with the Workforce Innovation and Opportunity Act.

The ideal candidate will possess a Bachelor’s degree in Human Services or related fields, effective communication skills, and proficiency in data systems. This full-time position offers competitive benefits and a supportive work environment.

Qualifications

• Bachelor’s degree in Human Services, Public Administration, Workforce Development, or related field.
• Knowledge of public programs and partner collaboration models.
• Experience in customer service or public program operations.
• Strong organizational skills with multiple priorities.
• Effective oral and written communication skills.
• Proficiency with databases.

Responsibilities

• Coordinate daily operations within the WorkNet/American Job Center.
• Serve as liaison between partner agencies and the community.
• Oversee reception and resource room areas.
• Support customer tracking and referral systems.
• Assist in staff training and events coordination.

Skills

Customer service

Organizational skills

Communication skills

Data reporting systems

Education

Bachelor’s degree in Human Services or related field

Job description

Champaign County Regional Planning Commission is seeking a Coordinator – One-Stop to manage daily operations at the East Central Illinois WorkNet. This role involves ensuring the delivery of customer services, partner collaboration, and compliance with the Workforce Innovation and Opportunity Act.

The ideal candidate will possess a Bachelor’s degree in Human Services or related fields, effective communication skills, and proficiency in data systems. This full-time position offers competitive benefits and a supportive work environment.