Coordinator - One-Stop (Workforce Development Services)

Champaign County Regional Planning Commission

Champaign (IL)

On-site

USD 33,062 - 35,817

Full time

14 days+

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Benefits offered by this job

Health insurance

Dental insurance

Retirement

Competitive benefits

Great work environment

Job summary

Champaign County Regional Planning Commission is seeking a Coordinator – One-Stop to manage daily operations at the East Central Illinois WorkNet. This role involves ensuring the delivery of customer services, partner collaboration, and compliance with the Workforce Innovation and Opportunity Act.

The ideal candidate will possess a Bachelor’s degree in Human Services or related fields, effective communication skills, and proficiency in data systems. This full-time position offers competitive benefits and a supportive work environment.

Qualifications

Bachelor’s degree in Human Services, Public Administration, Workforce Development, or related field.
Knowledge of public programs and partner collaboration models.
Experience in customer service or public program operations.
Strong organizational skills with multiple priorities.
Effective oral and written communication skills.
Proficiency with databases.

Responsibilities

Coordinate daily operations within the WorkNet/American Job Center.
Serve as liaison between partner agencies and the community.
Oversee reception and resource room areas.
Support customer tracking and referral systems.
Assist in staff training and events coordination.

Skills

Customer service

Organizational skills

Communication skills

Data reporting systems

Education

Bachelor’s degree in Human Services or related field

Job description

Location and Compensation

Location: 1307 N. Mattis Ave., Champaign, IL, 61821, United States
Base Pay: $24.00 - $26.00 / Hour

Description

The Coordinator – One-Stop is responsible for coordinating daily operations and partner activities within the East Central Illinois WorkNet/American Job Center and its affiliate sites. The position ensures smooth delivery of customer services, partner collaboration, and compliance with Workforce Innovation and Opportunity Act (WIOA) requirements.

The Coordinator – One-Stop serves as the on-site liaison between partner agencies, staff, and management; oversees the reception and resource room areas; supports the referral and customer-tracking systems; and assists in coordinating staff training, events, and facility usage. The position promotes a seamless, integrated, and customer-focused experience for job seekers, employers, and community partners.

Requirements

Bachelor’s degree in Human Services, Public Administration, Workforce Development, or related field, or equivalent combination of education and experience.
Knowledge of public programs, systems, technology, and partner collaboration models.
Experience in customer service, coordination, or public program operations.
Strong organizational skills and ability to balance multiple priorities.
Effective oral and written communication skills.
Proficiency with databases and data reporting systems.
Pl ease submit at least three professional reference letters with your job application. The references should be from current or prior employers.

Schedule and Worksite