Oncology Treatment Coordinator - Infusion Services - Day

WellSpan Health; York (York County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Comprehensive health benefits

Retirement savings plan

Paid time off (PTO)

Education assistance

DailyPay

Expanded Paid Parental Leave

Job summary

WellSpan Health in York, PA seeks an Oncology Scheduling Coordinator to manage the treatment scheduling process and day-to-day cancer care schedules, ensuring efficient resource use and adherence to policies for timely patient access.

You will support a multidisciplinary team, coordinate outpatient procedures, verify authorizations, and maintain high-quality service for patients, staff, physicians, and visitors.

Qualifications

• High School Diploma or GED required.
• Experience in scheduling or healthcare setting preferred.
• Strong communication and organizational skills.
• Ability to learn and use scheduling software (EPIC/Lawson).

Responsibilities

• Coordinate oncology treatment schedules and day-to-day scheduling activities.
• Support multidisciplinary team to improve scheduling efficiency.
• Verify authorizations prior to scheduling outpatient procedures.
• Create oncology schedules to optimize physician and treatment utilization.
• Identify and resolve scheduling conflicts; communicate with care teams as needed.
• Maintain oncology documentation, inventory, and supply nomenclature.
• Deliver high-quality service to patients, staff, physicians, and visitors.
• Make, reschedule, and cancel appointments to optimize patient access.
• Provide workload feedback and scheduling refinements to management.

Skills

Medical terminology

Attention to detail

Interpersonal skills

Communication skills

Education

High School Diploma or GED

Tools

EPIC

Excel

Lawson

Microsoft Office

Job description

Schedule

Full Time: 40 hours per week; Monday - Friday Day shift

Job Description

Schedule

Full Time: 40 hours per week; Monday - Friday Day shift

General Summary

Coordinates the oncology treatment scheduling process and manages the day-to-day activities of the overall treatment schedules. Facilitates the efficient and effective use of resources surrounding oncology treatment by accurate and timely scheduling of treatment modalities according to policies, procedures, and guidelines.

Duties and Responsibilities

• Supportive of meetings with a multidisciplinary team to increase efficiency of the oncology scheduling practices.
• Coordinates and manages the day-to-day activities of the oncology overall treatment schedules, including coordinating outpatient procedures.
• Coordinates and schedules oncology treatments and verifies authorization prior to scheduling.
• Facilitates creation of oncology schedules to maximize efficiency by scheduling physicians and treatments appropriately.
• Performs necessary conflict checks, consistently intercepts potential scheduling conflicts, and independently works to resolve them, collaborating with a multidisciplinary team as needed.
• Demonstrates a working knowledge of oncology treatment documentation, supply nomenclature, and inventory management.
• Exhibits excellent customer service while being able to multitask under pressure.
• Provides consistent high quality of service to patients, staff, physicians, physician offices and visitors.
• Makes, reschedules, and cancels appointments, understanding the unique scheduling needs in the department so that patient access is optimized.
• Provides feedback on workload, scheduling issues, and refinements to the management team on an ongoing basis.
• Acts as a liaison and resource for internal and external departments and staff for treatment scheduling.

Common Expectations

• Always adheres to the Code of Conduct in all aspects of job performance.
• Maintains confidential information.
• Maintains professional growth and development.
• Provides outstanding service to all customers, fosters teamwork and practices fiscal responsibility through accurate scheduling processes.
• Participates in administrative staff meetings and attends other meetings as assigned.

Minimum Education

• High School Diploma or GED Required

Work Experience

• 1 year Of complex scheduling. Preferred

Knowledge, Skills, And Abilities

• Medical terminology.
• Strong attention to detail.
• Excellent interpersonal skills.
• Effective written and oral skills in English.
• Computer literacy and ability to utilize applications including but not limited to EPIC, Excel, Lawson, and Microsoft Office.
• Competency in computer data entry/retrieval systems.
• Ability to maintain accuracy on a consistent basis

Benefits Offered

• Comprehensive health benefits
• Retirement savings plan
• Paid time off (PTO)
• Education assistance
• Financial education and support, including DailyPay
• Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)