Oncology Treatment Coordinator - Infusion Services Hanover Full Time

WellSpan Health; Hanover (York County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Comprehensive health benefits

Retirement savings plan

Paid time off (PTO)

Education assistance

DailyPay

Expanded Paid Parental Leave

Job summary

WellSpan Health in York County, PA, is seeking a Scheduling Coordinator for oncology who will coordinate treatment schedules, outpatient procedures, and staffing to ensure timely patient access. You will work with physicians, nurses, and support staff to resolve conflicts, verify authorizations, and maintain accurate documentation in EPIC and Lawson.

The role requires attention to detail, strong communication, and commitment to high-quality patient service in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• 1 year of complex scheduling experience preferred.
• Knowledge of EPIC, Excel, Lawson and Microsoft Office.
• Strong medical terminology and attention to detail.

Responsibilities

• Coordinate and manage oncology treatment schedules and outpatient procedures.
• Schedule treatments and verify authorization prior to scheduling.
• Create schedules to maximize efficiency and resolve conflicts.
• Interact with multidisciplinary team to improve scheduling processes.
• Provide high-quality customer service to patients and staff.
• Maintain accurate scheduling documentation and patient access metrics.

Skills

Medical terminology

Attention to detail

Interpersonal skills

English communication

Time management

Education

High School Diploma or GED

Tools

EPIC

Excel

Lawson

Microsoft Office

Job description

Schedule

Full Time: Monday-Friday 7:30 am -4:00 pm or 8:00 am - 4:30 pm

Job Description

Schedule

Full Time: Monday-Friday 7:30 am -4:00 pm or 8:00 am - 4:30 pm

General Summary

Coordinates the oncology treatment scheduling process and manages the day-to-day activities of the overall treatment schedules. Facilitates the efficient and effective use of resources surrounding oncology treatment by accurate and timely scheduling of treatment modalities according to policies, procedures, and guidelines.

Responsibilities

Duties and Responsibilities

Essential Functions

• Supportive of meetings with a multidisciplinary team to increase efficiency of the oncology scheduling practices.
• Coordinates and manages the day-to-day activities of the oncology overall treatment schedules, including coordinating outpatient procedures.
• Coordinates and schedules oncology treatments and verifies authorization prior to scheduling.
• Facilitates creation of oncology schedules to maximize efficiency by scheduling physicians and treatments appropriately.
• Performs necessary conflict checks, consistently intercepts potential scheduling conflicts, and independently works to resolve them, collaborating with a multidisciplinary team as needed.
• Demonstrates a working knowledge of oncology treatment documentation, supply nomenclature, and inventory management.
• Exhibits excellent customer service while being able to multitask under pressure.
• Provides consistent high quality of service to patients, staff, physicians, physician offices and visitors.
• Makes, reschedules, and cancels appointments, understanding the unique scheduling needs in the department so that patient access is optimized.
• Provides feedback on workload, scheduling issues, and refinements to the management team on an ongoing basis.
• Acts as a liaison and resource for internal and external departments and staff for treatment scheduling.

Common Expectations

• Always adheres to the Code of Conduct in all aspects of job performance.
• Maintains confidential information.
• Maintains professional growth and development.
• Provides outstanding service to all customers, fosters teamwork and practices fiscal responsibility through accurate scheduling processes.
• Participates in administrative staff meetings and attends other meetings as assigned.

Required For All Jobs

• Performs other related duties as identified.
• WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.
• WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Physical Demands

• Standing - Frequently
• Walking - Frequently
• Sitting - Occasionally
• Carrying/Lifting - Occasionally (50lbs)
• Pushing/Pulling - Occasionally (50lbs)
• Kneeling/Crouching - Occasionally
• Reaching - Occasionally
• Talking - Frequently
• Hearing - Frequently
• Repetitive Motions - Occasionally
• Eye/Hand/Foot Coordination - Occasionally

Working Environment

• Occupational Hazards - Occasionally
• Bloodborne Pathogen - Exposure

Qualifications

QUALIFICATIONS

Minimum Education

• High School Diploma or GED Required

Work Experience

• 1 year Of complex scheduling. Preferred

Knowledge, Skills, And Abilities

• Medical terminology.
• Strong attention to detail.
• Excellent interpersonal skills.
• Effective written and oral skills in English.
• Computer literacy and ability to utilize applications including but not limited to EPIC, Excel, Lawson, and Microsoft Office.
• Competency in computer data entry/retrieval systems.
• Ability to maintain accuracy on a consistent basis

Benefits Offered

• Comprehensive health benefits
• Retirement savings plan
• Paid time off (PTO)
• Education assistance
• Financial education and support, including DailyPay
• Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)

About Us

WellSpan Health’s vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region’s largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.

About The Team

WellSpan Medical Group

WellSpan Medical Group is comprised of almost 5,000 employees and growing fast! We have medical practices that represent 51 specialty areas of medicine across 77 locations throughout Central Pennsylvania and Northern Maryland. Wherever your patient care interests fall - whether it’s caring for babies, to end of life care, or anywhere in between to include urgent care - join our amazing team and learn for yourself why WellSpan was just recognized in the Forbes’ list of the 100 best employers in Pennsylvania, with a ranking of No. 24!

Working together, our goal is to improve lives through exceptional care for all, lifelong wellness and healthy communities. Our culture is one of respect, diversity and inclusion.