Oncology Surgical Practice Manager | Lead Ops & Finance

Northwestern Medical Group; Lake Forest (IL); On-site; USD 75,000 - 110,000; Full time

Job summary

Northwestern Medicine offers a Practice Manager opportunity to lead operations at one or more clinic sites in Lake Forest, IL. This role oversees clinical and administrative staff, aligning with the organization’s mission and governance standards while ensuring patient access and high-quality care.

The Practice Manager will supervise front-line staff, optimize scheduling, manage supply purchasing, and report productivity.

Qualifications

• Bachelor’s degree required.
• Minimum 2 years health care experience.
• Experience in clinical environment and outpatient setting.
• Strong leadership and organizational skills; excellent analytical ability.
• MBA or MHA preferred.
• Academic medical center health care experience preferred.

Responsibilities

• Manage front-line non-exempt staff including interviewing, hiring, training, progressive discipline, dismissals, performance appraisals, and employee relations.
• Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies.
• Conduct supply purchasing within budget using the Group’s on-line ordering and shopping list system.
• Report monthly productivity results to providers and staff.
• Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from NMG’s Central Office.
• Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances and processing of clean super bill batches, in-house cash balances, and bank deposits.
• Serve as an active participant in corporate committees and task forces.
• Provide financial analysis to facilitate planning and cash flow management and review variance explanations.
• Communicate budget and variance information to professional staff.
• Gain comprehensive understanding of individual job functions for purposes of identifying training and developmental opportunities.
• Identify and communicate priorities, timelines and accountabilities to ensure efficient use of resources and to promote and open and productive work environment.
• Work with senior management to define performance goals for team and interface with staff to monitor progress, manage disciplinary issues and provide ongoing feedback.

Skills

Leadership

Analytical skills

Organizational skills

Clinical environment experience

Outpatient setting experience

Healthcare experience

Education

Bachelor's degree

MBA or MHA preferred

Job description

Northwestern Medicine offers a Practice Manager opportunity to lead operations at one or more clinic sites in Lake Forest, IL. This role oversees clinical and administrative staff, aligning with the organization’s mission and governance standards while ensuring patient access and high-quality care.

The Practice Manager will supervise front-line staff, optimize scheduling, manage supply purchasing, and report productivity.