Oncology Study Front Desk & Patient Care Coordinator

SQRL; Los Angeles (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

SQRL in Los Angeles seeks a Patient Care and Front Desk Coordinator to manage administrative operations and provide an excellent patient experience. You will create a welcoming, supportive environment for patients and study participants.

Responsibilities include front desk management, scheduling, chart preparation, intake assistance, and liaison work between patients, physicians, study coordinators, and internal teams. Compliance with HIPAA and clinical regulations is essential.

Qualifications

• 1+ years of administrative support experience in a medical or clinical setting.
• 1+ years of complex appointment and calendar management, ideally in a medical/clinic setting.
• Proficiency with Microsoft Office and general computer systems.

Responsibilities

• Greet and check-in patients and study participants.
• Answer phones and schedule appointments, routing calls and coordinating with staff and vendors.
• Coordinate, schedule, and follow up on patient appointments while monitoring provider calendars.
• Prepare, maintain, and verify patient charts, registrations, and documentation.
• Guide patients through intake processes and collect required documentation.
• Serve as a liaison between patients, physicians, study coordinators and internal teams.
• Assist with clinic flow to support timely patient throughput and resolve scheduling issues.
• Ensure exam rooms are stocked and organized throughout the day.
• Manage invoices, receipts, and patient reimbursements.
• Ensure HIPAA, GCP, IRB compliance and company policies are followed.

Skills

Administrative support

Calendar management

Microsoft Office

Tools

Microsoft Office Suite

Job description

SQRL in Los Angeles seeks a Patient Care and Front Desk Coordinator to manage administrative operations and provide an excellent patient experience. You will create a welcoming, supportive environment for patients and study participants.

Responsibilities include front desk management, scheduling, chart preparation, intake assistance, and liaison work between patients, physicians, study coordinators, and internal teams. Compliance with HIPAA and clinical regulations is essential.