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Job summary
A healthcare provider in Los Angeles is seeking a Surgery Scheduler / Patient Care Coordinator. The successful candidate will coordinate surgical scheduling and assist patients with necessary paperwork and insurance verification. Strong communication and organizational skills are essential. Experience in customer service within the healthcare industry and knowledge of medical terminology, especially in Oncology/Hematology, are preferred. The role may require travel to satellite clinics as needed.
Qualifications
Strong customer service skills, preferably in a healthcare setting.
Knowledge of medical terminology, specifically in Oncology/Hematology.
Ability to resolve customer issues calmly and professionally.
Responsibilities
Schedule all surgical procedures and assure proper coding information.
Assist patients with intake paperwork and insurance checks.
Maintain accurate daily records of new patient tracking.
Skills
Customer service background
Communication skills
Organizational skills
Knowledge of medical terminology
Ability to manage multiple tasks
Tools
Practice management system
EMR system
Job description
A healthcare provider in Los Angeles is seeking a Surgery Scheduler / Patient Care Coordinator. The successful candidate will coordinate surgical scheduling and assist patients with necessary paperwork and insurance verification. Strong communication and organizational skills are essential. Experience in customer service within the healthcare industry and knowledge of medical terminology, especially in Oncology/Hematology, are preferred. The role may require travel to satellite clinics as needed.