Patient Care & Front Desk Coordinator

Beverly-Hills-Endosurgical-Center; Beverly Hills (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Beverly Hills Endosurgical Center is seeking a Front Desk Patient Care Coordinator to manage patient flow, scheduling, and records with confidentiality and care. You will interact with patients, update electronic charts, and coordinate surgical case timing to ensure smooth operations.

Responsibilities include greeting families, routing calls, handling registrations, and maintaining accurate records under HIPAA guidelines in a fast-paced outpatient setting.

Qualifications

• High school diploma or equivalent required.
• Strong written and verbal English skills.
• Experience in an medical front desk or office setting preferred.
• BLS certification is required or must be current.

Responsibilities

• Greet patients and families with sensitivity to their needs.
• Schedule surgical and appointment times; coordinate with surgery staff.
• Maintain and file patient charts, ensure accuracy for procedures.
• Handle incoming calls, messages, and routing as needed.
• Process payments and manage petty cash; ensure HIPAA compliance.
• Train and supervise new front office staff as needed.

Skills

Organization

Patient-centric service

Problem solving

Time management

Communication

HIPAA compliance

Teamwork

Adaptability

Dependability

Telephone techniques

Education

High school diploma or equivalent

General office experience preferred

BLS certification

English fluency

Job description

Beverly Hills Endosurgical Center is seeking a Front Desk Patient Care Coordinator to manage patient flow, scheduling, and records with confidentiality and care. You will interact with patients, update electronic charts, and coordinate surgical case timing to ensure smooth operations.

Responsibilities include greeting families, routing calls, handling registrations, and maintaining accurate records under HIPAA guidelines in a fast-paced outpatient setting.