Oncology Scheduling Specialist

Tennessee Oncology PLLC; Murfreesboro (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Tennessee Oncology is seeking a Scheduling Coordinator to manage complex scheduling for chemotherapy plans, internal and external referrals, and radiology/procedures across clinics. The role requires coordinating multiple parties to improve scheduling efficiency and supporting telecommunication, reporting, and portal tasks.

Ideal candidates have EMR experience, strong communication skills, and the ability to work in a fast-paced oncology setting while maintaining patient confidentiality.

Qualifications

• High school diploma or GED.
• 2 years of professional office experience with customer service.
• EMR experience preferred.
• Experience with electronic medical scheduling preferred.
• Strong computer skills including Windows and MS Office.
• Knowledge of medical terminology preferred.
• Good verbal, listening, and written communication skills.
• Ability to work in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Excellent customer service skills.

Responsibilities

• Answer phones and greet patients courteously; route calls.
• Follow SOPs to standardize processes across clinics.
• Conduct patient checkout workflow.
• Schedule internal and external appointments, including radiology and procedures.
• Run daily reports to identify unscheduled orders.
• Coordinate with pre-certification and billing for urgent cases.
• Maintain patient confidentiality and HIPAA compliance.
• Travel to clinics as needed.
• Respond to tasks, messages, and portal requests.
• Document in EHR and send portal invites.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Microsoft Office

Education

High School Diploma or GED

Tools

Electronic Medical Records (EMR)

MS Office

Job description

Tennessee Oncology is seeking a Scheduling Coordinator to manage complex scheduling for chemotherapy plans, internal and external referrals, and radiology/procedures across clinics. The role requires coordinating multiple parties to improve scheduling efficiency and supporting telecommunication, reporting, and portal tasks.

Ideal candidates have EMR experience, strong communication skills, and the ability to work in a fast-paced oncology setting while maintaining patient confidentiality.