Oncology Scheduler: Patient Care Coordinator

Duly Health and Care; Tinley Park (IL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Tuition reimbursement

401(k) match

Volunteer time off

Parental leave

Adoption & surrogacy benefit

Job summary

Duly Health and Care in Tinley Park, IL is seeking an Oncology Scheduler to support the scheduling of Oncology & Hematology patients. You will answer the appointment line, help with infusion and provider appointments, and assist nursing staff by managing faxes and calls.

You’ll also reschedule as needed and ensure proper prep instructions are conveyed. The role requires a High School Diploma or GED and strong medical terminology knowledge, plus excellent communication, multitasking, and

Qualifications

• Medical terminology knowledge.
• Ability to learn new computer programs.
• Professional conduct with customers, physicians, and co-workers.
• Multitask and prioritize in a fast-paced environment.
• Strong verbal and written communication skills.

Responsibilities

• Greet patients in a friendly manner and verify information.
• Schedule and reschedule appointments and pre-op tests.
• Contact patients to confirm appointments and procedures.
• Explain prep instructions and route to the nurse when needed.
• Prepare paperwork for doctors, referral coordinators, and files.
• Verify daily schedules with facilities and maintain confidentiality.
• Maintain a clean, organized work area and cover for coworkers.

Skills

Medical terminology

Verbal & written communication

Multitasking

Time management

Professionalism

Education

High School Diploma or GED

Job description

Duly Health and Care in Tinley Park, IL is seeking an Oncology Scheduler to support the scheduling of Oncology & Hematology patients. You will answer the appointment line, help with infusion and provider appointments, and assist nursing staff by managing faxes and calls.

You’ll also reschedule as needed and ensure proper prep instructions are conveyed. The role requires a High School Diploma or GED and strong medical terminology knowledge, plus excellent communication, multitasking, and