Oncology Scheduler

Duly Health and Care; Tinley Park (IL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Tuition reimbursement

401(k) match

Volunteer time off

Parental leave

Adoption & surrogacy benefit

Job summary

Duly Health and Care in Tinley Park, IL is seeking an Oncology Scheduler to support the scheduling of Oncology & Hematology patients. You will answer the appointment line, help with infusion and provider appointments, and assist nursing staff by managing faxes and calls.

You’ll also reschedule as needed and ensure proper prep instructions are conveyed. The role requires a High School Diploma or GED and strong medical terminology knowledge, plus excellent communication, multitasking, and

Qualifications

• Medical terminology knowledge.
• Ability to learn new computer programs.
• Professional conduct with customers, physicians, and co-workers.
• Multitask and prioritize in a fast-paced environment.
• Strong verbal and written communication skills.

Responsibilities

• Greet patients in a friendly manner and verify information.
• Schedule and reschedule appointments and pre-op tests.
• Contact patients to confirm appointments and procedures.
• Explain prep instructions and route to the nurse when needed.
• Prepare paperwork for doctors, referral coordinators, and files.
• Verify daily schedules with facilities and maintain confidentiality.
• Maintain a clean, organized work area and cover for coworkers.

Skills

Medical terminology

Verbal & written communication

Multitasking

Time management

Professionalism

Education

High School Diploma or GED

Job description

Oncology Scheduler# Careers## Oncology SchedulerApply: Tinley Park, Illinois: Full time: Posted Today: JR118526OncologyIf you are a current Duly/SBC/QMG employee, please apply through the Internal Career Site.At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.Benefits:• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.• Access to a mental health benefit at no cost.• Employer provided life and disability insurance.• $5,250 Tuition Reimbursement per year.• Immediate 401(k) match.• 40 hours paid volunteer time off.• A culture committed to community engagement and social impact.• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.Oncology SchedulerHours for this position - 8:30am-5pm Monday- FridayTravel may be required.Schedule for Duly Oncology & Hematology patients. Answer our appointment line and assist patients with scheduling their infusion appointments along with Provider appointments. Assists our nursing staff by monitoring faxes, incoming calls, and assists with rescheduling appointments. Provide friendly and professional service scheduling appointments and procedures for patients.ESSENTIAL DUTIES AND RESPONSIBILITIES:· Greet patients in a friendly manner.· Verify patient information and accuracy.· Schedule and reschedule appointments and pre-op lab and/or other testing before procedures if necessary.· Contact patient to confirm appointments and procedure.· Explain and verify proper prep instructions with patients, route to nurse if appropriate.· Prepare all essential paperwork for doctors, referral coordinator and files.· Verify daily with facilities the doctor’s schedules.· Maintain the strictest patient confidentiality.· Maintain a clean and organized work area.· Cover/fill-in for co-workers as needed.· All other duties/responsibilities as assignedKNOWLEDGE SKILLS AND ABILITIES:· Medical terminology, verbal and written.· Must have the ability to learn new computer programs.· Act professionally towards customers, physicians, and co-workers.· Must be able to multitask and prioritize.· Must posses time management skills.EDUCATION and / or CERTIFICATION/LICENSURE:High School Diploma or GED.EXPERIENCE:· Telephone, computer and customer serviceThe compensation for this role includes a base pay range of $16.35-24.52, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.Artificial Intelligence DisclosureArtificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.**Artificial Intelligence Disclosure**Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.