Oncology Scheduler

Midwest Physicians Administrative Services, LLC dba Duly Health and Care; Tinley Park (IL); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

Mental health support

Life and disability insurance

Tuition reimbursement

401(k) match

Volunteer time off

Parental leave

Job summary

Duly Health and Care is seeking an Oncology Scheduler who supports appointment scheduling for Oncology & Hematology patients. The role involves answering the appointment line, rescheduling, and coordinating infusion and provider appointments while supporting nursing staff with faxes and calls.

Expected to maintain confidentiality, manage schedules, and ensure accurate patient information. The position aligns with a professional, patient‑centered care model in a collaborative, physician‑led

Qualifications

• Familiarity with medical terminology and documentation.
• Ability to quickly learn and use new computer systems.
• Professional interaction with patients, physicians, and staff.
• Ability to multitask and prioritize multiple requests.

Responsibilities

• Greet patients in a friendly manner.
• Verify patient information and accuracy.
• Schedule and reschedule appointments and pre-op testing as needed.
• Contact patients to confirm appointments and procedures.
• Explain prep instructions and route to nurse when needed.
• Prepare paperwork for doctors, referral coordinators, and files.
• Verify daily doctor schedules with facilities.
• Maintain patient confidentiality and a clean workspace.
• Cover for coworkers as needed.
• All other duties as assigned.

Skills

Medical terminology

Learn new computer programs

Professionalism

Multitasking

Time management

Education

High School Diploma or GED

Job description

Oncology

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Oncology Scheduler Hours for this position - 8:30am-5pm Monday- Friday Travel may be required. Schedule for Duly Oncology & Hematology patients. Answer our appointment line and assist patients with scheduling their infusion appointments along with Provider appointments. Assists our nursing staff by monitoring faxes, incoming calls, and assists with rescheduling appointments. Provide friendly and professional service scheduling appointments and procedures for patients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet patients in a friendly manner.
• Verify patient information and accuracy.
• Schedule and reschedule appointments and pre-op lab and/or other testing before procedures if necessary.
• Contact patient to confirm appointments and procedure.
• Explain and verify proper prep instructions with patients, route to nurse if appropriate.
• Prepare all essential paperwork for doctors, referral coordinator and files.
• Verify daily with facilities the doctor’s schedules.
• Maintain the strictest patient confidentiality.
• Maintain a clean and organized work area.
• Cover/fill-in for co-workers as needed.
• All other duties/responsibilities as assigned.

KNOWLEDGE SKILLS AND ABILITIES

• Medical terminology, verbal and written.
• Must have the ability to learn new computer programs.
• Act professionally towards customers, physicians, and co-workers.
• Must be able to multitask and prioritize.
• Must posses time management skills.

EDUCATION and / or CERTIFICATION/LICENSURE

High School Diploma or GED.

EXPERIENCE

• Telephone, computer and customer service.

The compensation for this role includes a base pay range of $16.35-24.52, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Let’s start with what matters. People. Purpose. Care. At Duly Health and Care, we believe healthcare works best when it’s personal, connected, and led by people who truly care. We are a physician-led medical group built on trusted relationships, teamwork, and a shared commitment to putting patients first in every decision we make. Our team members are caregivers, collaborators, problem-solvers, and leaders. Together, we show up with compassion, act with purpose, and take ownership of the care we deliver and the experience we create. Whether you’re caring directly for patients or supporting the teams who do, your role matters here, and your voice is valued. We listen with intention, work as one, and challenge ourselves to keep improving, not for recognition, but because our patients, families, and communities count on us. Innovation at Duly isn’t about chasing what’s next for its own sake. It’s about finding better ways to deliver high‑quality, affordable, and accessible care, today and into the future. If you’re looking for meaningful work, supportive teammates, and the opportunity to help shape the future of care while staying grounded in compassion and community, you’ll find your place at Duly.