Oncology Patient Services & Scheduling Coordinator

aoncology; Tampa (FL); On-site; USD 22,000 - 39,000; Full time

Job summary

Florida Oncology and Hematology is seeking a Patient Services Specialist to deliver high‑quality front‑end patient support. You will manage intake, scheduling, medical records, and financial transactions while ensuring accurate documentation and exceptional customer service.

Cross‑coverage across stations and multi‑site support are expected. The role emphasizes accurate EMR data, payments processing, and responsive patient communication to facilitate smooth clinic operations and strong patient

Qualifications

• Customer service focus with strong attention to detail.
• Healthcare setting experience preferred.
• One year of experience in a physician office or similar environment preferred.

Responsibilities

• Greet patients and verify identity, document arrival in EMR.
• Schedule and coordinate appointments, and manage referrals and hospital admissions as needed.
• Create and maintain patient charts in EMR and billing systems; ensure HIPAA compliance in records.
• Process patient payments, post transactions, and alert Financial Counselor when needed.
• Provide coverage across stations and support cross-site operations as required.

Skills

Interpersonal communication

Multitasking

Organization

Critical thinking

Education

High School Diploma

Associates degree

Job description

Florida Oncology and Hematology is seeking a Patient Services Specialist to deliver high‑quality front‑end patient support. You will manage intake, scheduling, medical records, and financial transactions while ensuring accurate documentation and exceptional customer service.

Cross‑coverage across stations and multi‑site support are expected. The role emphasizes accurate EMR data, payments processing, and responsive patient communication to facilitate smooth clinic operations and strong patient