Part-Time Patient Services & Scheduling Specialist

American Oncology Network, Inc.; Fort Myers (FL); On-site; USD 23,000 - 38,000; Part time

Job summary

Florida Oncology and Hematology is seeking a Part Time Patient Services Specialist to deliver front-end patient support in a multi-site setting. You will manage patient intake, scheduling, medical records, and payments with focus on accuracy and exemplary customer service.

The role requires a High School Diploma, 1 year in healthcare, and strong communication skills. Prior experience in a physician office is preferred; travel is 0%.

Qualifications

• High School Diploma required; Associates degree preferred.
• Minimum of 1 year experience in a healthcare setting; physician office experience preferred.
• Strong customer service focus with attention to detail and multitasking ability.

Responsibilities

• Greet patients and guests professionally to create a welcoming environment.
• Check in patients, verify identity, and document arrival in the EMR.
• Schedule and manage patient appointments, referrals, and testing per physician orders.
• Maintain accurate patient demographics and medical history in the EMR.
• Process and post patient payments and co-pays; notify Financial Counselor as needed.
• Assist with medical records management and HIPAA-compliant documentation.
• Support multi-site operations and coverage across locations as needed.

Skills

Communication

Customer service

Multitasking

Problem solving

Education

High School Diploma

Associates degree preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Florida Oncology and Hematology is seeking a Part Time Patient Services Specialist to deliver front-end patient support in a multi-site setting. You will manage patient intake, scheduling, medical records, and payments with focus on accuracy and exemplary customer service.

The role requires a High School Diploma, 1 year in healthcare, and strong communication skills. Prior experience in a physician office is preferred; travel is 0%.