Oncology Patient Services Coordinator

City of Hope; Lone Tree (CO); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health, dental, and vision plans

Wellness program

Health savings account

Flexible spending accounts

401(k) retirement plan

Life insurance

Short-term disability insurance

Long-term disability insurance

Employee Assistance Program

PTO and holiday pay

Tuition reimbursement

Employee paid critical illness and?acc

Job summary

Rocky Mountain Cancer Centers in Lone Tree, CO seeks an experienced Patient Service Coordinator to schedule new and returning patients, manage referrals, collect payments, and coordinate care pathways. The role emphasizes accuracy, confidentiality, and teamwork in a busy oncology/hematology setting.

Requires a high school diploma, 3 years in a medical office, and strong communication skills. Office software proficiency (Outlook/Word/Excel) is a plus; attention to detail is essential for patient

Qualifications

• High School diploma or equivalent required.
• At least 3 years office experience, medical office preferred.
• Excellent communication skills, written and verbal.
• Proficiency with computer systems a requirement; Microsoft Office tools are a plus.

Responsibilities

• Schedules new patients and return appointments in computer system per physician/office guidelines.
• Obtains and enters all authorizations and referrals in patient charts and computer.
• Schedules outpatient appointments/testing and hospital admissions upon request.
• Obtains necessary pre-certification as required and handles new patient referrals.
• Collects co-pays, deductibles and other out-of-pocket amounts at time of visit.
• Manages incoming calls from patients needing to schedule or reschedule appointments.
• Provides patients with accurate appointment cards and documents no-shows; follows up to reschedule.
• Demonstrates patient confidentiality and follows front-office policies.

Skills

Communication

Computer proficiency

Microsoft Office

Interpersonal skills

Education

High School diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Rocky Mountain Cancer Centers in Lone Tree, CO seeks an experienced Patient Service Coordinator to schedule new and returning patients, manage referrals, collect payments, and coordinate care pathways. The role emphasizes accuracy, confidentiality, and teamwork in a busy oncology/hematology setting.

Requires a high school diploma, 3 years in a medical office, and strong communication skills. Office software proficiency (Outlook/Word/Excel) is a plus; attention to detail is essential for patient