Oncology Patient Services Coordinator

Cayuga Medical Center; Hayts Corner (NY); Presencial; USD 25.000 - 32.000; Jornada completa

Descripción de la vacante

Cayuga Health in Ithaca, NY, Cayuga Park Oncology/Hematology, is seeking an Oncology Patient Representative for a full-time day schedule. This role provides non-clinical support to providers, staff, and patients within the Oncology service line.

Responsibilities include patient registration, insurance verification, appointment scheduling, prior authorizations, and medical records processing, with a focus on patient communication and efficient service delivery.

Formación

• Knowledge of laws and policies governing release of information and HIPAA requirements.
• Experience working in a fast-paced medical office setting.
• Ability to use computer systems and office equipment efficiently.

Responsabilidades

• Patient Registration and demographic info verification.
• Verify current insurance information and required registration documents.
• Schedule appointments and coordinate referrals and imaging as needed.
• Assist with prior authorizations for IV or oral medications.
• Process medical records requests and manage incoming/outgoing correspondence.
• Communicate with patients by phone to confirm dates/times and provide instructions.

Conocimientos

Reception skills

Telephone skills

HIPAA knowledge

Multi-tasking

Interpersonal skills

Educación

Highschool diploma or GED

1 year receptionist in medical office

2 years related healthcare field

Herramientas

Aria software

Descripción del empleo

Cayuga Health in Ithaca, NY, Cayuga Park Oncology/Hematology, is seeking an Oncology Patient Representative for a full-time day schedule. This role provides non-clinical support to providers, staff, and patients within the Oncology service line.

Responsibilities include patient registration, insurance verification, appointment scheduling, prior authorizations, and medical records processing, with a focus on patient communication and efficient service delivery.