Patient Access & Care Liaison

UCLA Health; Los Angeles (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

UCLA Health in Encino, CA seeks a patient-facing role supporting physicians and patients in primary and specialty care. You will act as liaison, assist patients in navigating services, and facilitate communication with referring physicians.

Key duties include coordinating referrals, ensuring access to care, and following up via EPIC/Care Connect to optimize patient outcomes. This role demands strong communication and teamwork.

Qualifications

• Prioritization skills to reflect job importance
• Ability to build productive relationships with faculty, staff and patients
• Creative integration of competing demands
• Clear verbal communication of complex problems
• Diplomacy with diverse patient populations
• Ability to cover Community Clinics as assigned

Responsibilities

• Provide direct support to physicians and patients
• Serve as liaison between patients and physicians
• Help patients access services within the health system
• Coordinate with referring physicians for referrals and information
• Follow up with patients using EPIC/Care Connect

Job description

UCLA Health in Encino, CA seeks a patient-facing role supporting physicians and patients in primary and specialty care. You will act as liaison, assist patients in navigating services, and facilitate communication with referring physicians.

Key duties include coordinating referrals, ensuring access to care, and following up via EPIC/Care Connect to optimize patient outcomes. This role demands strong communication and teamwork.