Oncology Patient Navigator & Scheduling Specialist

Cooper University Health Care; Camden (AL); On-site; USD 29,000 - 45,000; Full time

Job summary

Cooper Norcross Health in Camden, New Jersey is seeking a patient navigator to bridge clinician and patient gaps by coordinating non-clinical support and scheduling. You will assist with pre-certification, follow-up calls, and record retrieval to ensure timely appointments and smooth transitions in care.

The role involves contacting new patients within 24 hours of visits to check on follow-up needs and coordinating tasks with care teams to maintain continuity of care in a busy health system.

Qualifications

• Experience working in a healthcare office or community outreach setting.
• Knowledge of inpatient/outpatient care and oncology populations.
• Strong interpersonal and communication skills with diverse patient groups.

Responsibilities

• Bridge clinician and patient by coordinating non-clinical support and scheduling.
• Assist with pre-certification, follow-up calls, and record retrieval for timely appointments.
• Contact new patients within 24 hours of visits to confirm follow-ups and needs.
• Perform task coordination with care teams to ensure continuity of care.

Skills

Healthcare office experience

Interpersonal skills

Communication skills

Ability to take direction

Independent worker

Education

High School Diploma or equivalent

Clinical training (MA, CNA, LPN) a plus

Job description

Cooper Norcross Health in Camden, New Jersey is seeking a patient navigator to bridge clinician and patient gaps by coordinating non-clinical support and scheduling. You will assist with pre-certification, follow-up calls, and record retrieval to ensure timely appointments and smooth transitions in care.

The role involves contacting new patients within 24 hours of visits to check on follow-up needs and coordinating tasks with care teams to maintain continuity of care in a busy health system.