Patient Navigator

Cooper University Health Care; Camden (AL); On-site; USD 29,000 - 45,000; Full time

Job summary

Cooper Norcross Health in Camden, New Jersey is seeking a patient navigator to bridge clinician and patient gaps by coordinating non-clinical support and scheduling. You will assist with pre-certification, follow-up calls, and record retrieval to ensure timely appointments and smooth transitions in care.

The role involves contacting new patients within 24 hours of visits to check on follow-up needs and coordinating tasks with care teams to maintain continuity of care in a busy health system.

Qualifications

• Experience working in a healthcare office or community outreach setting.
• Knowledge of inpatient/outpatient care and oncology populations.
• Strong interpersonal and communication skills with diverse patient groups.

Responsibilities

• Bridge clinician and patient by coordinating non-clinical support and scheduling.
• Assist with pre-certification, follow-up calls, and record retrieval for timely appointments.
• Contact new patients within 24 hours of visits to confirm follow-ups and needs.
• Perform task coordination with care teams to ensure continuity of care.

Skills

Healthcare office experience

Interpersonal skills

Communication skills

Ability to take direction

Independent worker

Education

High School Diploma or equivalent

Clinical training (MA, CNA, LPN) a plus

Job description

About Us

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals – its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children’s Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.

Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for eight years.

More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper Norcross Health, a not-for-profit health system, was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.

Short Description

Bridge the gap between clinician and patient, by providing individual support and assistance in navigating the health care system to provide continuity of care. Working with current RN Navigator disease team to provide non-clinical support regarding scheduling, pre cert process, follow up calls and record retrieval for timely appointments Call new patients within 24 hours of visit to CCI to check in regarding follow up appointments and needs.

Experience Required

• Experience working in a healthcare office setting, or community outreach and education required.
• Knowledge of health care, inpatient/outpatient settings, Oncology specific patient population
• Strong interpersonal skills; demonstrated ability to work well with people of various backgrounds, ethnicities, and life experiences.
• Ability to take direction, follows through with tasks, and work independently.
• Flexibility, optimism, and a cooperative working style.

Education Requirements

• High School Diploma or Equivalent; clinical training (i.e. MA, CNA, LPN) a plus.

Salary Min ($)

USD $21.00

Salary Max ($)

USD $33.00