Oncology Care Navigator — Patient Support

Cooper University Health Care; Cape May Court House (NJ); On-site; USD 29,000 - 45,000; Part time

Job summary

Cooper Norcross Health is seeking a Patient Navigator PRN in Cape May Court House, NJ. This non-clinical role supports patients through the health care system, coordinating scheduling and follow-up to ensure timely appointments.

Responsibilities include patient outreach within 24 hours of visits, collaboration with care teams, and tracking contacts and outcomes, all while upholding Cooper standards of care and patient-centered service.

Qualifications

• Experience in a healthcare office setting or community outreach/education.
• Knowledge of healthcare, inpatient/outpatient settings, oncology population.
• Strong interpersonal skills with diverse backgrounds.
• Ability to take direction, follow through with tasks, and work independently.
• Flexibility, optimism, and a cooperative working style.

Responsibilities

• Bridge the gap between clinician and patient by providing non-clinical navigation support and coordinating care.
• Coordinate scheduling, pre-cert processes, follow-up calls, and record retrieval for timely appointments.
• Call new patients within 24 hours of visit to check on follow-up needs.
• Collaborate with CPN, Navigators, Social Work, Dietitians, Call Center, Providers, Radiology scheduling, and chemo scheduling.
• Participate in daily multidisciplinary rounds on inpatient oncology unit to identify care gaps and coordinate follow-up.
• Assist in Transition of Care from inpatient to outpatient without service interruption.
• Connect patients to services such as social work or financial counseling.
• Track all patient contacts, follow-ups, barriers to care, and outcomes.
• Ensure delivery of patient care through coordination of customer services.
• Participate in interdepartmental activities to ensure quality care and Cooper standards.

Education

High School Diploma or Equivalent; clinical training such as MA, CNA, LPN a plus

Job description

Cooper Norcross Health is seeking a Patient Navigator PRN in Cape May Court House, NJ. This non-clinical role supports patients through the health care system, coordinating scheduling and follow-up to ensure timely appointments.

Responsibilities include patient outreach within 24 hours of visits, collaboration with care teams, and tracking contacts and outcomes, all while upholding Cooper standards of care and patient-centered service.