PATIENT NAVIGATOR PRN

Cooper University Health Care; Cape May Court House (NJ); On-site; USD 29,000 - 45,000; Part time

Job summary

Cooper Norcross Health is seeking a Patient Navigator PRN in Cape May Court House, NJ. This non-clinical role supports patients through the health care system, coordinating scheduling and follow-up to ensure timely appointments.

Responsibilities include patient outreach within 24 hours of visits, collaboration with care teams, and tracking contacts and outcomes, all while upholding Cooper standards of care and patient-centered service.

Qualifications

• Experience in a healthcare office setting or community outreach/education.
• Knowledge of healthcare, inpatient/outpatient settings, oncology population.
• Strong interpersonal skills with diverse backgrounds.
• Ability to take direction, follow through with tasks, and work independently.
• Flexibility, optimism, and a cooperative working style.

Responsibilities

• Bridge the gap between clinician and patient by providing non-clinical navigation support and coordinating care.
• Coordinate scheduling, pre-cert processes, follow-up calls, and record retrieval for timely appointments.
• Call new patients within 24 hours of visit to check on follow-up needs.
• Collaborate with CPN, Navigators, Social Work, Dietitians, Call Center, Providers, Radiology scheduling, and chemo scheduling.
• Participate in daily multidisciplinary rounds on inpatient oncology unit to identify care gaps and coordinate follow-up.
• Assist in Transition of Care from inpatient to outpatient without service interruption.
• Connect patients to services such as social work or financial counseling.
• Track all patient contacts, follow-ups, barriers to care, and outcomes.
• Ensure delivery of patient care through coordination of customer services.
• Participate in interdepartmental activities to ensure quality care and Cooper standards.

Education

High School Diploma or Equivalent; clinical training such as MA, CNA, LPN a plus

Job description

PATIENT NAVIGATOR PRN

Cape May Court House, NJ

Job ID 66578

Job Type Per Diem

Shift Day

Specialty Clerical/Administrative

About us

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals - its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children's Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.

Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report's Best Hospitals annual survey for eight years.

More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper Norcross Health, a not-for-profit health system, was named one of America's Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org (opens in new window) to learn more.

Short Description

• Bridge the gap between clinician and patient, by providing individual support and assistance in navigating the health care system to provide continuity of care.
• Working with current RN Navigator disease team to provide non-clinical support regarding scheduling, pre cert process, follow up calls and record retrieval for timely appointments.
• Call new patients within 24 hours of visit to CCI to check in regarding follow up appointments and needs.
• Work with CPN, Navigators, Social Work, Dieticians, Call Center, Providers, Radiology scheduling, chemo scheduling, and phone triage to support patient's needs.
• Participate in daily multi-disciplinary rounding on inpatient oncology unit, and identify needs and opportunities for coordination of care, follow up and scheduling.
• Act as a member of the Transition of Care team assisting patients in transitioning from inpatient to outpatient areas without interruption in services and care.
• Assist in connecting patients to services for support (ie: social work, financial counseling).
• Tracking of all patient contacts, follow ups, barriers to care and outcomes.
• Ensures the delivery of patient care through the coordination of customer services
• Participates in interdepartmental and ancillary activities to ensure quality, cost-effective patient care.
• Responsible for all core competencies and Cooper standards of care.

Experience Required

• Experience working in a healthcare office setting, or community outreach and education required.
• Knowledge of health care, inpatient/outpatient settings, Oncology specific patient population
• Strong interpersonal skills; demonstrated ability to work well with people of various backgrounds, ethnicities, and life experiences.
• Ability to take direction, follows through with tasks, and work independently.
• Flexibility, optimism, and a cooperative working style.

Education Requirements

• High School Diploma or Equivalent; clinical training (i.e. MA, CNA, LPN) a plus

Hourly Rate Min $21

Hourly Rate Max $33

The New Jersey Pay Transparency Act requires disclosure of the pay range for this position.

A salary offer will vary based on the job role, candidate experience, qualifications, internal pay equity and market data.

Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation. To request reasonable accommodation, contact [e-mail]