Oncology New Patient Navigator

US Oncology Inc.; Fort Worth (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

The US Oncology Network’s Texas Oncology Fort Worth Cancer Center is seeking a New Patient Coordinator to support patient intake, scheduling, insurance verification, and records management.

You will liaise with providers, patients, and administrative teams to ensure accurate data entry and timely access to care, while upholding HIPAA and quality standards in a dynamic oncology setting.

Qualifications

• Two years patient access and/or referral management experience preferred.
• Knowledge of PMS and EHR platforms recommended.
• Proficiency with Microsoft Office (Outlook, Word, Excel) required.
• HIPAA compliance knowledge emphasized.

Responsibilities

• Serve as liaison between referring providers, clinical teams, and new patients for timely coordination of care.
• Manage full continuum of new patient referrals and ensure alignment with standards.
• Verify patient demographics, insurance, and referrals for seamless registration and scheduling.
• Create and update patient accounts in the practice management system with data integrity.
• Conduct insurance eligibility and benefit investigations to support patient readiness.

Skills

Patient access

Referral management

MS Office

Medical terminology

Education

High School diploma or equivalent

Tools

EHR systems

PMS

Job description

The US Oncology Network’s Texas Oncology Fort Worth Cancer Center is seeking a New Patient Coordinator to support patient intake, scheduling, insurance verification, and records management.

You will liaise with providers, patients, and administrative teams to ensure accurate data entry and timely access to care, while upholding HIPAA and quality standards in a dynamic oncology setting.