Oncology Front Office Assistant — Growth & PTO

Bayfrontstpete; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant in Zephyrhills, FL with occasional visits to Land O Lakes, to support ambulatory operations in the Oncology department. Schedule is Monday–Friday 8:00am–5:00pm.

You will handle patient registration, telephone coverage, scheduling, and referrals under supervision. Qualifications include a High School diploma or equivalent and at least 6 months of clerical or customer service experience.

Qualifications

• High School diploma or equivalent.
• Minimum 6 months clerical, office, or customer service experience.

Responsibilities

• Schedule patient appointments following practice protocols and obtain pre-certification as needed.
• Collect accurate patient demographic and insurance information.
• Process requests for medical records per policy.
• Ensure compliance with Orlando Health policies and values.
• Operate office equipment and answer telephones appropriately.
• Contribute to patient satisfaction through service excellence.
• Maintain attendance in line with policies.

Skills

Patient registration

Telephone coverage

Appointment scheduling

Customer service

Education

High School diploma or equivalent

Job description

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant in Zephyrhills, FL with occasional visits to Land O Lakes, to support ambulatory operations in the Oncology department. Schedule is Monday–Friday 8:00am–5:00pm.

You will handle patient registration, telephone coverage, scheduling, and referrals under supervision. Qualifications include a High School diploma or equivalent and at least 6 months of clerical or customer service experience.