Oncology Financial Advocate

LCMC Health; Houma (LA); Sur place; USD 42 000 - 64 000; Plein temps

Résumé du poste

LCMC Health in Louisiana seeks an experienced healthcare financial counselor to review patient insurance coverage for oncology services and explain cost-sharing concepts clearly. You will collaborate with case management and social work teams to aid underinsured or uninsured patients and assist with financial assistance programs.

Responsibilities include generating cost estimates for treatments, applying for patient assistance, and guiding patients through billing questions.

Qualifications

• Knowledge of insurance benefits, medical terminology and healthcare billing practices.
• Ability to interpret coverage and explain benefits clearly to patients.
• Familiarity with revenue cycle processes and patient access workflows.

Responsabilités

• Review and verify patient insurance coverage and benefits for oncology services.
• Provide clear and compassionate explanations of co-pays, deductibles, coinsurance and non-covered services.
• Identify opportunities for insurance optimization, including secondary coverage, medical eligibility or financial assistance programs
• Collaborate with case management, social work teams, and outsource support to aid underinsured or uninsured patients.
• Generate and communicate cost estimates for physician ordered oncology treatment, including chemotherapy, radiation, imaging and surgical procedures.
• Apply, claim, and track patient assistance programs.
• Assist patients with understanding their bills and resolve discrepancies.
• Collect upfront payments as necessary based on financial policies.
• Offer and set up flexile payment plans tailored to patient needs and financial capacity.

Connaissances

Insurance processes

Medical terminology

ICD-10/CPT coding

Attention to detail

EHR proficiency

Communication skills

Bilingual advantage

CRC/CFC desirable

Formation

High School Diploma or GED

Associates degree in healthcare related field

Description du poste

LCMC Health in Louisiana seeks an experienced healthcare financial counselor to review patient insurance coverage for oncology services and explain cost-sharing concepts clearly. You will collaborate with case management and social work teams to aid underinsured or uninsured patients and assist with financial assistance programs.

Responsibilities include generating cost estimates for treatments, applying for patient assistance, and guiding patients through billing questions.