Oncology Field Specialist — Drive Patient Outcomes & Growth

Natera; San Jose (CA); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Car allowance

RSUs

Uncapped commission

Total Rewards program

Job summary

Natera is a global leader in cfDNA testing focused on oncology, women’s health, and organ health. The Associate Clinical Oncology Specialist will contribute to account sales, service, and support for Oncology products, ensuring patients adhere to the prescribed test cadence to improve outcomes.

The role covers a defined territory in California, requires residency, involves building relationships with key personnel, and driving patient retention and unit growth within existing customers.

Qualifications

• Bachelor’s degree preferred or Associate’s degree with minimum of 4 years of relevant experience.
• Medical assistant, clinical support, patient liaison or nursing background in oncology or a minimum of 2 years of medical sales experience.

Responsibilities

• Work with assigned COS to grow, maintain & support existing customers.
• Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth.
• Analyze and monitor patient testing to ensure patients stay on the protocol prescribed by the Oncologist.
• Assess the needs of medical professionals and staff with focus on customer support, coordination of logistics, and problem solving.
• Become experts on all Natera Oncology products and processes to maximize field effectiveness.
• Educate medical professionals on tools and resources to facilitate test order management.
• Utilize and maintain internal KPIs related to patient retention and fulfilled order volume.
• Collaborate with sales reps, patient coordinators, territory managers to achieve outcomes.

Skills

Account management

Analytical skills

Communication

Oncology knowledge

Education

Bachelor’s degree

Associate degree

Tools

PowerPoint

Excel

Gmail

CRM software

Job description

Natera is a global leader in cfDNA testing focused on oncology, women’s health, and organ health. The Associate Clinical Oncology Specialist will contribute to account sales, service, and support for Oncology products, ensuring patients adhere to the prescribed test cadence to improve outcomes.

The role covers a defined territory in California, requires residency, involves building relationships with key personnel, and driving patient retention and unit growth within existing customers.