Oncology Care Coordinator & Scheduling Specialist

Seattle Children's; Seattle (WA); On-site; USD 53,000 - 79,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

403(b)

Life insurance

Paid time off

Tuition reimbursement

Job summary

Seattle Children’s is seeking a Family Service Coordinator to plan and coordinate services for patients in the Cancer and Blood disorders center, ensuring positive, professional encounters and efficient operations. Responsibilities include scheduling clinic visits, tests, and procedures, coordinating across services and interpreters, and handling insurance authorization and guardianship steps.

Requirements include a high school diploma and at least one year of related scheduling or reception

Qualifications

• High school diploma or equivalent.
• Knowledge of medical terminology.
• Minimum of one year of experience as a Family Service Coordinator or equivalent clinical scheduling, reception/coordinator experience.

Responsibilities

• Schedule clinic appointments (new, return, pre-op, post-op, PASS).
• Schedule diagnostic tests and procedures under anesthesia.
• Coordinate across services and with interpreters.
• Complete steps for approvals (insurance authorization, legal guardianship).
• Fulfill OR block requirements for maximum utilization.
• Provide just-in-time support for families in alignment with standards.
• Collaborate with Cancer, Hematology, Bone Marrow Transplant, Immunology and Infusion services.

Skills

Medical terminology

Customer service

Scheduling coordination

Education

High school diploma or equivalent

Job description

Seattle Children’s is seeking a Family Service Coordinator to plan and coordinate services for patients in the Cancer and Blood disorders center, ensuring positive, professional encounters and efficient operations. Responsibilities include scheduling clinic visits, tests, and procedures, coordinating across services and interpreters, and handling insurance authorization and guardianship steps.

Requirements include a high school diploma and at least one year of related scheduling or reception