Oncology Care Navigator & Scheduler

Daymark Health Inc.; Providence (RI); On-site; USD 50,000 - 60,000; Full time

Job summary

Daymark Health in Providence, RI is seeking a Care Coordinator to ensure timely visits with Nurse Practitioners and RNs, delivering compassionate communication from home or via video. This role is fast-paced, detail-oriented, and highly collaborative, supporting scheduling, records requests, and care continuity.

You will manage calendars, confirm visits with patients and caregivers, provide basic tech support for telehealth, and document in our EHR while complying with HIPAA and Daymark

Qualifications

• 3+ years in medical office administration or care coordination.
• Experience in oncology, home health, or virtual care is a plus.
• Strong calendar management and clear communication with patients and teams.
• Detail-oriented with HIPAA familiarity and secure documentation.

Responsibilities

• Schedule in-home and virtual visits, optimize calendars, and adjust for changes.
• Coordinate with patients and caregivers to confirm and reschedule visits.
• Provide basic technical support for virtual visits.
• Develop knowledge of patient panels to prioritize visits and outreach.
• Handle inbound patient calls and route questions to the team.
• Process medical records requests per HIPAA and policy.
• Document in EHR and meet deadlines/metrics.
• Collaborate across Care Team for coverage needs.

Skills

Medical office experience

Calendar management

Communication skills

Attention to detail

Bias to action

Tech-savvy

Tools

EHR systems

Slack

Zoom

Google Suite

Job description

Daymark Health in Providence, RI is seeking a Care Coordinator to ensure timely visits with Nurse Practitioners and RNs, delivering compassionate communication from home or via video. This role is fast-paced, detail-oriented, and highly collaborative, supporting scheduling, records requests, and care continuity.

You will manage calendars, confirm visits with patients and caregivers, provide basic tech support for telehealth, and document in our EHR while complying with HIPAA and Daymark