Oncology Appointment & Care Coordination Specialist

CommonSpirit Health; Tacoma (WA); On-site; USD 28,000 - 39,000; Full time

Job summary

Virginia Mason Franciscan Health in Tacoma, WA seeks a Scheduler to organize care by coordinating patient appointments and provider schedules for procedures and tests. You will gather patient information and insurance details, ensuring accuracy and timeliness.

This role emphasizes attention to detail, strong communication, and the ability to manage multiple tasks. You will perform clerical duties related to outpatient admissions and support patients by phone and in-clinic, contributing to

Qualifications

• One year of related work experience or equivalent education.
• Knowledge of medical terminology preferred.

Responsibilities

• Schedule patient appointments and coordinate provider schedules for procedures and tests.
• Ensure timely scheduling through clear communication and accurate verification of patient information.
• Gather and verify patient insurance and required documentation.
• Process reports and provide exceptional customer service to patients via phone and in-clinic.
• Handle scheduling complexities and patient inquiries with accuracy and efficiency.
• Perform clerical duties related to daily outpatient admissions following established standards.

Skills

Scheduling

Multitasking

Communication

Customer service

Job description

Virginia Mason Franciscan Health in Tacoma, WA seeks a Scheduler to organize care by coordinating patient appointments and provider schedules for procedures and tests. You will gather patient information and insurance details, ensuring accuracy and timeliness.

This role emphasizes attention to detail, strong communication, and the ability to manage multiple tasks. You will perform clerical duties related to outpatient admissions and support patients by phone and in-clinic, contributing to