Oncology Scheduler - Coordinator

CommonSpirit Health; Tacoma (WA); On-site; USD 30,000 - 39,000; Full time

Job summary

Virginia Mason Franciscan Health is seeking a Scheduler to coordinate patient appointments and manage provider schedules for procedures and tests. The role requires attention to detail, strong communication, and excellent customer service in a fast-paced healthcare setting.

Responsibilities include gathering insurance information, verifying documentation, and handling daily outpatient scheduling while supporting patients both by phone and in-clinic.

Qualifications

• One year of related work experience or any combination of experience and education that would demonstrate the capability to perform the required knowledge, skills and abilities.
• Knowledge of medical terminology obtained through formal education or previous healthcare work experience

Responsibilities

• Schedule patient appointments and coordinate provider schedules for medical procedures, tests, and studies.
• Gather and verify patient insurance and documentation.
• Provide exceptional customer service to patients via telephone and in-clinic.
• Handle daily scheduling of outpatient admissions for the assigned department.

Skills

Attention to detail

Multitasking

Communication

Customer service

Problem solving

Education

High school diploma or equivalent

Healthcare clerical experience

Job description

Job Summary and Responsibilities

As our Scheduler, you will orchestrate a seamless and efficient care process for patients and providers by coordinating appointments and managing schedules.

Every day you will schedule patient appointments and coordinate multiple provider schedules for medical procedures, tests, and studies. You'll ensure timely scheduling through effective communication, accurately gather and verify patient insurance and documentation, process reports, and provide exceptional customer service to patients via phone and in-clinic assistance.

To be successful in this role, you will demonstrate strong attention to detail, multitasking abilities, and excellent communication and reasoning skills to manage scheduling complexities and patient inquiries, always striving for accuracy and efficiency.

Performs clerical and administrative duties relating primarily to the daily scheduling of outpatient admissions for the assigned department. Work is conducted in accordance with established standards and procedures, and requires the ability to handle multiple tasks concurrently.

Job Requirements

Required

One year of related work experience, or any combination of experience and education that would demonstrate the capability to perform the required knowledge, skills and abilities position.

Preferred

Knowledge of medical terminology obtained through formal education or previous healthcare work experience

Where You'll Work

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.

Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.

Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.

We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.