Oncology Care Scheduling Coordinator

CommonSpirit Health; Tacoma (WA); On-site; USD 30,000 - 39,000; Full time

Job summary

Virginia Mason Franciscan Health is seeking a Scheduler to coordinate patient appointments and manage provider schedules for procedures and tests. The role requires attention to detail, strong communication, and excellent customer service in a fast-paced healthcare setting.

Responsibilities include gathering insurance information, verifying documentation, and handling daily outpatient scheduling while supporting patients both by phone and in-clinic.

Qualifications

• One year of related work experience or any combination of experience and education that would demonstrate the capability to perform the required knowledge, skills and abilities.
• Knowledge of medical terminology obtained through formal education or previous healthcare work experience

Responsibilities

• Schedule patient appointments and coordinate provider schedules for medical procedures, tests, and studies.
• Gather and verify patient insurance and documentation.
• Provide exceptional customer service to patients via telephone and in-clinic.
• Handle daily scheduling of outpatient admissions for the assigned department.

Skills

Attention to detail

Multitasking

Communication

Customer service

Problem solving

Education

High school diploma or equivalent

Healthcare clerical experience

Job description

Virginia Mason Franciscan Health is seeking a Scheduler to coordinate patient appointments and manage provider schedules for procedures and tests. The role requires attention to detail, strong communication, and excellent customer service in a fast-paced healthcare setting.

Responsibilities include gathering insurance information, verifying documentation, and handling daily outpatient scheduling while supporting patients both by phone and in-clinic.