Oncology Patient Access Spec 3 - Cancer Institute Access Operations

Tampa General Hospital, Inc.; Tampa (FL); On-site; USD 36,000 - 52,000; Full time

Job summary

Tampa General Hospital seeks an Oncology Patient Access Specialist 3 to support Cancer Institute Access Operations. This role gathers and verifies patient demographics and financial information to schedule visits, surgeries, and procedures, ensuring accurate pre-registration and billing readiness.

Under supervision, you will assist with check-in, insurance notifications, and authorizations for oncology services, coordinating with nurses, departments, and insurers to facilitate timely access to

Qualifications

• Experience with scheduling, registration, and insurance verification in a healthcare setting.
• Knowledge of CMS and JCAHO requirements.
• Ability to verify patient demographics and financial information.

Responsibilities

• Obtain and verify patient demographics, confidential clinical and financial information for scheduling visits, surgeries and procedures.
• Assist with patient check-ins, insurance notifications and authorizations for oncology services; support claim processing and follow-up.
• Adhere to CMS, JCAHO and HIPAA requirements when validating hospital accounts.
• Collaborate with nurses, medical staff, departments, insurers and care teams to assist patients with health care and financial services.
• Perform duties in line with Tampa General Hospital's mission, vision, and values.

Skills

MS Office

Database programs

Medical terminology

Tools

Scheduling systems

Job description

Job Description - Oncology Patient Access Specialist 3 - Cancer Institute Access Operations (260004II)

Job Description

Oncology Patient Access Specialist 3 - Cancer Institute Access Operations - ( 260004II )

Description

Under general supervision of the office supervisor and medical staff follows established policies and procedures; gathers and records all necessary information to assist with financially clearing a hospital or TGMG procedure or service.

Essential Functions

• Responsible for obtaining and verifying patient demographics, confidential clinical and financial information necessary to accurately and efficiently schedule patient visits, surgery, and other hospital procedures.
• Assists with patient check in’s, insurance notifications and authorizations for oncology scheduled hospital and TGMG services to support claim processing and reimbursement. follow up calls post-surgery and appointment to patients and answers all staff messages.
• Recognizes and adheres to all CMS, JCAHO, and HIPAA requirements when validating the hospital account.
• Works directly with nurses, medical staff, ancillary departments, insurance carriers, care management/utilization, HIMS, scheduling, and other external professionals to assist patients with obtaining health care and financial services.
• Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital.

Qualifications

Experience Qualifications

• years experience with scheduling, registration, insurance verification in a healthcare setting.

Skills and Abilities

• Moderate expertise with computer programs including but not limited to Microsoft Office and Database programs.
• Demonstrates current knowledge and level of expertise required to ensure all necessary demographic, clinical, insurance and financial information is obtained and verified prior to the date of service.
• Requires moderate organizational skills to complete scheduling, pre-registration, insurance verification and appropriate follow up within acceptable time frames.
• Requires above average knowledge of medical terminology and has the ability to quickly comprehend and accurately spell a multitude of surgical and diagnostic procedures during scheduling.
• Ability to know when special equipment or instructions may be required when scheduling.
• Knowledge of how and when to schedule pre-op testing within established guidelines and with a high level of accuracy.
• Knowledge of the scheduling systems and a keen awareness of the impact of accurate and appropriate scheduling.
• Demonstrates level of expertise in order to generate a hospital account according to CMS and JCAHO requirements.

Primary Location

Tampa

Work Locations

Healthplex Brandon 10740 Palm River Rd Tampa 33619

Eligible for Remote Work : On Site

Schedule

Full-time

Scheduled Days : Monday, Tuesday, Wednesday, Thursday, Friday