Onboarding & Training Coordinator for Compliance & SOPs

Great Lakes Cheese, Inc; Town of Wausau (WI); On-site; USD 52,000 - 65,000; Full time

Job summary

Great Lakes Cheese, Inc is seeking a Training Coordinator to manage and document annual training for hourly staff, coordinate SOPs and OJT materials, and ensure audit readiness. The role also supports onboarding, new-hire orientation, and ongoing training across the operations floor.

Responsibilities include scheduling, tracking completion, Train-the-Trainer programs, and cross-functional collaboration to improve training effectiveness and compliance.

Qualifications

• High School diploma or GED is required.
• 1 year of training experience or related experience.
• Proficient in Microsoft Office; strong interpersonal skills; attention to detail.

Responsibilities

• Maintain accurate records and documentation for all annual training to ensure audit readiness for hourly positions.
• Create and update SOPs, on-the-job training (OJT) guides, and procedural manuals.
• Coordinate the administrative details of the training program, including scheduling and tracking completion.
• Ensure compliance with all policies and work procedures in collaboration with the operations team.
• Facilitate and/or coordinate "Train the Trainer" classes to authorize internal trainers.
• Support supervisors in delivering tailored training to bridge performance gaps.
• Conduct weekly check-ins with new hires to support onboarding and training progress.
• Partner with HR to deliver effective new-hire orientation and onboarding – pertinent to training.
• Maintain a high-visibility presence on the operations floor to provide real-time support.
• Work cross-functionally to verify completion of 30/60/90-day evaluations and OJT sign-offs.
• Assign trainers in coordination with management to ensure proper training is provided during evaluation period for new hires and existing employees.
• Research and create one-point lesson slides to address emerging training needs for hourly owners.
• Update existing Operations SOPs and instructional resources to reflect changing operational standards.
• Gather and evaluate feedback from employees and supervisors to identify and resolve training weaknesses.
• Partner with operations to present updated SOPs at shift meetings to ensure workforce-wide alignment.
• Conduct time studies as directed for positions to evaluate job classification and duties.
• Pursue continuous improvement by learning and proposing new training methods and techniques.

Skills

Interpersonal skills

Attention to detail

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Great Lakes Cheese, Inc is seeking a Training Coordinator to manage and document annual training for hourly staff, coordinate SOPs and OJT materials, and ensure audit readiness. The role also supports onboarding, new-hire orientation, and ongoing training across the operations floor.

Responsibilities include scheduling, tracking completion, Train-the-Trainer programs, and cross-functional collaboration to improve training effectiveness and compliance.