Training Coordinator

Great Lakes Cheese, Inc; Town of Wausau (WI); On-site; USD 52,000 - 65,000; Full time

Job summary

Great Lakes Cheese, Inc is seeking a Training Coordinator to manage and document annual training for hourly staff, coordinate SOPs and OJT materials, and ensure audit readiness. The role also supports onboarding, new-hire orientation, and ongoing training across the operations floor.

Responsibilities include scheduling, tracking completion, Train-the-Trainer programs, and cross-functional collaboration to improve training effectiveness and compliance.

Qualifications

• High School diploma or GED is required.
• 1 year of training experience or related experience.
• Proficient in Microsoft Office; strong interpersonal skills; attention to detail.

Responsibilities

• Maintain accurate records and documentation for all annual training to ensure audit readiness for hourly positions.
• Create and update SOPs, on-the-job training (OJT) guides, and procedural manuals.
• Coordinate the administrative details of the training program, including scheduling and tracking completion.
• Ensure compliance with all policies and work procedures in collaboration with the operations team.
• Facilitate and/or coordinate "Train the Trainer" classes to authorize internal trainers.
• Support supervisors in delivering tailored training to bridge performance gaps.
• Conduct weekly check-ins with new hires to support onboarding and training progress.
• Partner with HR to deliver effective new-hire orientation and onboarding – pertinent to training.
• Maintain a high-visibility presence on the operations floor to provide real-time support.
• Work cross-functionally to verify completion of 30/60/90-day evaluations and OJT sign-offs.
• Assign trainers in coordination with management to ensure proper training is provided during evaluation period for new hires and existing employees.
• Research and create one-point lesson slides to address emerging training needs for hourly owners.
• Update existing Operations SOPs and instructional resources to reflect changing operational standards.
• Gather and evaluate feedback from employees and supervisors to identify and resolve training weaknesses.
• Partner with operations to present updated SOPs at shift meetings to ensure workforce-wide alignment.
• Conduct time studies as directed for positions to evaluate job classification and duties.
• Pursue continuous improvement by learning and proposing new training methods and techniques.

Skills

Interpersonal skills

Attention to detail

Education

High School diploma or GED

Tools

Microsoft Office

Job description

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The Training Coordinator is responsible for tracking all completed hourly trainings for the plant, as well as coordinate the administrative tasks required for all training initiatives. This role involves tracking learning and program progress to ensure compliance and audit readiness. This role plays an essential part in the administration of sections of the New Hire Experience from day one through year one.

Job Responsibilities

• Maintain accurate records and documentation for all annual training to ensure audit readiness for hourly positions.
• Create and update SOPs, on-the-job training (OJT) guides, and procedural manuals.
• Coordinate the administrative details of the training program, including scheduling and tracking completion.
• Ensure compliance with all policies and work procedures in collaboration with the operations team.
• Facilitate and/or coordinate "Train the Trainer" classes to authorize internal trainers.
• Support supervisors in delivering tailored training to bridge performance gaps
• Conduct weekly check-ins with new hires to support onboarding and training progress.
• Partner with HR to deliver effective new-hire orientation and onboarding – pertinent to training.
• Maintain a high-visibility presence on the operations floor to provide real-time support.
• Work cross-functionally to verify completion of 30/60/90-day evaluations and OJT sign-offs.
• Assign trainers in coordination with management to ensure proper training is provided during evaluation period for new hires and existing employees.
• Research and create one-point lesson slides to address emerging training needs for hourly owners.
• Update existing Operations SOPs and instructional resources to reflect changing operational standards.
• Gather and evaluate feedback from employees and supervisors to identify and resolve training weaknesses.
• Partner with operations to present updated SOPs at shift meetings to ensure workforce-wide alignment.
• Conduct time studies as directed for positions to evaluate job classification and duties.
• Pursue continuous improvement by learning and proposing new training methods and techniques.

Required Education and Experience

Education: High School diploma or GED.

Experience: 1 year of training experience or relative experience.

Technical Skills:

• Proficient in Microsoft Office.
• Well demonstrated interpersonal skills.
• Excellent attention to detail.

Preferred Education and Experience

Program Design: Knowledge of training course design, implementation, and program writing.

Working Conditions

Occasional exposure to industrial operations including: temperature extremes from approximately 35ºF to 100ºF; noise levels in excess of 85 dB; moisture and moving machinery.

Work is mainly performed in an office setting, with some time spent in a manufacturing environment

EEOC & Disclaimer

Great Lakes Cheese is an Equal Opportunity Employer - Protected Veterans/Individuals with Disabilities.