Onboarding Specialist

LegalZoom; Reno (NV); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with Matching Contributions

Paid Time Off

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Short-Term/Long-Term Disability Insurance

Fringe lifestyle benefits up to $250

Job summary

LegalZoom, based in Reno, NV, is seeking an Onboarding Specialist to assist new online buyers in launching and growing their businesses. The role emphasizes strong client relationships and expert consultation on legal packages.

Candidates should have at least 3 years of sales experience, excellent customer service skills, and be tech-savvy. The position offers a competitive salary and a comprehensive benefits package, including medical, dental, and 401k contributions.

Qualifications

• At least 3 years of experience in sales, preferably in phone sales.
• Goal-driven, self-motivated, and thrives in a fast-paced environment.
• Excellent relationship-building skills with clients.

Responsibilities

• Guide new online buyers through launching their business.
• Provide expert consulting on legal business solutions.
• Analyze customer feedback to enhance satisfaction.

Skills

Sales experience

Customer service

Relationship building

Goal-driven

Tech-savvy

Job description

About Inc Authority

Inc Authority has been the corporate formation specialist for over twenty years. Founded in 1989, Inc Authority, and its associated companies, have formed and represented over 70,000 Corporations and LLCs worldwide. We offer the most comprehensive range of services under one roof, including corporate business formation and strategy, tax planning, bookkeeping, estate and retirement planning. We are dedicated to providing the highest standard of customer service.

Description

Position at Inc Authority. Inc Authority is a business formation company headquartered in Nevada that specializes in helping businesses launch and grow throughout the U.S. We have multiple avenues of career growth with opportunities to advance with our growing organization. We promote a culture of diversity, inclusion, and work life balance. Our core values consist of Service Excellence, Teamwork, Ownership, Respect, and Integrity.

Overview

The Onboarding Specialist is responsible for guiding new online buyers through launching and growing their business with Inc. Authority, providing expert consultation on long-term business solutions, and building strong client relationships to ensure long-term satisfaction and mutual growth.

This position will be onsite at our Reno, NV office.

You Will

• Welcome and guide new online buyers to Inc. Authority, helping them launch and grow their businesses.
• Provide expert consulting on long-term business solutions, including legal packages and bundles.
• Build strong relationships with existing clients to create opportunities for growth—both for them and your team.
• Analyze customer feedback to develop new techniques for ensuring long-term client satisfaction.
• Provide outstanding customer service, ensuring every client feels valued and heard.

You Have

• A goal-driven and self-motivated professional who thrives in a fast-paced, high-energy environment.
• A team player who enjoys collaborating and building relationships with both clients and colleagues.
• A sales-savvy individual with at least 3 years of experience in sales (phone sales preferred).
• Open to growth and coaching, with a desire to continually improve and achieve more.
• Someone who loves people—you’re great at connecting with others and providing exceptional service.
• You’re tech-savvy with basic computer skills and can quickly adapt to new tools and systems.

Actual compensation will depend on several factors but the annual average salary is around $60,000.

You will also receive a full range of medical, financial, and other benefits as seen below.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Paid Time Off
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Short-Term/Long-Term Disability Insurance
• Fertility
• Mental Health
• One Medical
• Fringe lifestyle benefits up to $250

Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Additionally, LegalZoom is enrolled in the E-Verify program. For additional information on E-Verify, please visit Participation and Right to Work pages.