Onboarding & Background Check Coordinator

Loenbro; Iowa City (IA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with company-m

PTO and holiday pay

Life and disability insurance

Professional development and training

Job summary

Loenbro, LLC is seeking an Onboarding Liaison to own background check submission and candidate follow-up, collaborating with Onboarding Coordinators to streamline tasks and ensure checks are completed promptly after offer acceptance. This role is an excellent entry point into Talent Acquisition and HR operations for an organized, personable, detail-oriented professional.

You will contact candidates within 24-48 hours, maintain a daily tracker, coordinate with the background check vendor, and

Qualifications

• 0-2 years of experience in HR, recruiting, customer service, administration, or a similar role.
• Excellent written and verbal communication skills.
• Strong organization and follow-through, with the ability to manage many open items at once.
• Comfort having professional but sometimes sensitive conversations with candidates.
• Proficiency with Microsoft Office or Google Workspace.
• Ability to handle confidential information with discretion.
• Basic knowledge of FCRA or background screening.
• Internship or coursework in HR, business, or a related field.

Responsibilities

• Send background check requests in the vendor platform within 24-48 hours of offer acceptance.
• Review all open background checks daily and contact candidates within 24-48 hours if a check has not been started or completed.
• Monitor the status of all open background checks and keep a tracker updated daily.
• Contact candidates by phone, email, and text to collect missing information, documents, or authorizations.
• Clearly explain the background check process and set candidate expectations on timing and next steps.
• Coordinate with the background check vendor to resolve delays, discrepancies, or data issues.
• Work alongside Onboarding Coordinators to take background check tasks off their plates and communicate check status so they can confirm readiness for day one.
• Keep recruiters informed of status changes, delays, and at-risk start dates.
• Escalate adverse or unclear results to HR/Compliance per company procedure. This role does not make hiring eligibility decisions.

Skills

Communication

Organization

Discretion

Interpersonal skills

Candidate outreach

Education

HR coursework or internship

Tools

Microsoft Office

Google Workspace

Job description

Loenbro, LLC is seeking an Onboarding Liaison to own background check submission and candidate follow-up, collaborating with Onboarding Coordinators to streamline tasks and ensure checks are completed promptly after offer acceptance. This role is an excellent entry point into Talent Acquisition and HR operations for an organized, personable, detail-oriented professional.

You will contact candidates within 24-48 hours, maintain a daily tracker, coordinate with the background check vendor, and