ONBOARDING and ENGAGEMENT SPECIALIST - THE OAKS

Liberty Healthcare Management; Winston-Salem (NC); On-site; USD 54,000 - 69,000; Full time

Job summary

Liberty Healthcare Management in Winston-Salem, NC seeks an Onboarding and Engagement Specialist (Full Time, Days) to lead staff orientation, coordinate OJT, and drive engagement initiatives across departments.

The role requires coordinating with HR, clinical leadership, and facility heads, maintaining competency records, and promoting a positive, inclusive work environment. Strong communication and organizational skills are essential.

Qualifications

• Experience in employee training, onboarding, or engagement programs.
• Strong organizational and communication skills for interactive training.

Responsibilities

• Facilitate engaging orientation sessions for new staff and promote engagement.
• Coordinate on-the-job training across departments and track competency completion.
• Develop and implement employee engagement initiatives to foster a positive work environment.
• Recruit, train, and support departmental mentors to bolster onboarding.
• Collaborate with leadership to address retention and engagement opportunities.
• Monitor engagement metrics and report status to leadership.

Skills

Training coordination

Onboarding

Engagement programs

Cross-functional collaboration

Communication skills

Education

Associate degree in Health/Human Services

Bachelor’s degree preferred

Tools

LMS / electronic education tracking

Job description

ONBOARDING and ENGAGEMENT SPECIALIST - THE OAKS

Liberty Healthcare Management Winston-Salem, North Carolina, United States

About this position

Liberty Cares with Compassion

At Liberty Healthcare and Rehabilitation Services, we promote a challenging, but rewarding opportunity in a caring environment.

We are currently seeking an experienced:

ONBOARDING and ENGAGEMENT SPECIALIST

Full Time, Days

JOB SUMMARY:

• Orientation & Onboarding
  • Facilitate engaging and interactive orientation sessions for new staff, covering organizational values, policies, procedures, and compliance standards.
  • Use a variety of instructional techniques and formats (e.g., presentations, role-playing, group discussions) to accommodate different learning styles.
  • Serve as a positive ambassador for the organization, modeling professionalism and enthusiasm.
  • Follow up with new employeespost-orientation to promote engagement and support retention efforts.
  • Collaborate with HR, clinical leadership, and department heads to ensure orientation content is current and aligned with organizational goals.
  • Evaluate the effectiveness of orientation sessions and continuously improve content and delivery based on feedback.
• Training Coordination & Competency Tracking
  • Schedule and coordinate on-the-job training (OJT) for new hires and existing staff across departments.
  • Track skills validation and competency completion for all new hires, ensuring timely documentation and follow-up.
  • Maintain and audit employee files for accuracy and completion, specifically for assigned skilled nursing and senior living facilities.
  • Track electronic education and competency compliance using digital platforms; promote timely completion within assigned facilities.
  • Generate and distribute regular reports on training and competency status to leadership.
• Develop and implement employee engagement initiatives to foster a positive and inclusive work environment
• Recruit, train, and support departmental mentors to enhance on-boarding and peer support
• Collaborate with leadership to identify engagement opportunities and address retention challenges
• Monitor engagement metrics and recommend improvements based on data and feedback

JOB REQUIREMENTS:

• Associate's degree in Health, Human Services, or a related field is required.
• Bachelor’s degree in Health Administration, Human Services, Education, or a related discipline isstrongly preferred.
• Experience in employee training, onboarding, or engagement programs preferred.
• Strong organizational and communication skills, with the ability to facilitate interactive training sessions.
• Proficiency in using electronic systems for tracking education and competencies.
• Ability to collaborate effectively with cross-functional teams, including HR, clinical leadership, and department heads.