Onboard Dining Experience Assistant

Hornblower Group; New York (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Hornblower Group is seeking a Server Assistant to help the dining team deliver prompt and friendly service aboard a Coast Guard-inspected passenger vessel. You will assist servers, greet guests, and ensure smooth dining operations while upholding safety and cleanliness standards.

The role requires a high school diploma or equivalent, willingness to work nights, weekends, holidays, and the ability to lift and move items as needed.

Qualifications

• High school diploma or equivalent.
• Must meet minimum state age requirements.
• Previous restaurant experience preferred.
• Must be able to stand for extended periods and lift items.
• Strong customer service, organization, and interpersonal skills.
• Maintain organization and meet deadlines.
• Handle multiple tasks simultaneously.
• Communicate effectively with guests and coworkers.

Responsibilities

• Provide exceptional hospitality to guests.
• Clean up used and unneeded dishes and glassware from guests' tables to galley.
• Scrape and stack dirty dishes and carry dishes to the galley for cleaning.
• Maintain cleanliness and safety of all common areas and service stations.
• Set up and break down dining room and service stations as prescribed.
• Provide information to guests including menu descriptions, order of service, cruise route and points of interest.
• Assist with greeting and seating of guests when they arrive.
• Additional duties as assigned.

Skills

Customer service

Organization

Interpersonal skills

Microsoft Office

Education

High school diploma

Job description

Hornblower Group is seeking a Server Assistant to help the dining team deliver prompt and friendly service aboard a Coast Guard-inspected passenger vessel. You will assist servers, greet guests, and ensure smooth dining operations while upholding safety and cleanliness standards.

The role requires a high school diploma or equivalent, willingness to work nights, weekends, holidays, and the ability to lift and move items as needed.